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Can't call from abroad

LindseyJane1
Visitor

Help, I am in Australia with roaming and data packs with a good signal but can't call or text. Have text Roaming to 150 but just get a message about spend cap preventing text from being answered.  Any ideas as I need to call a doctor! Thanks.

1 REPLY 1
bristolian
EE Community Star
EE Community Star

Did you receive a welcome text message when you first arrived? You've mentioned being able to receive texts, which suggests you have a local network connection and are thus roaming.

What happens when you try making a call? If you've managed to send  a text to 150, then self-evidently you can send texts?

What is your spend cap set to?