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Tried multiple devices and browsers and get this same issue everytime i get to the Confirm and Pay screen
Unable to cancel from Australia
My grandson accidentally disconnected his e-sim when he was attempting to cancel his contract last yearEE kept saying he needed to go in store to cancel to verify who he was, he is in Australia so not possibleAlso evidently unable to receive texts et...
Roaming in Madeira
Hi all,I’ve just landed in Madeira, Portugal, and have a text from EE stating I can use my roaming pass so can use my minutes and data…how do I check this roaming pass as I don’t know if I have one and I’m not wanting to get a massive bill.Is there a...
Can't checkout basket on phone or website
Been trying to do a fairly basic upgrade. On the website (safari and chrome) it won't take me to the check out screen just stops. On the app it redirects to the web and then says too many redirects. The deal I want is only available online so there i...
Apple TV connectivity issues with Smart Wifi Pro
First up I should state that I have reported the issue posted below to EE Customer Services, but I thought it worthwhile posting here in case others are searching.I have a new service connected (1.6gbps service) with a Smart Hub Pro and multiple Smar...
Smart Wifi pro wired backhaul issues
HiI have my EE smart Wifi pro connected to my EE smart hub pro router via Cat6 but i am seeing the following issue, after a day or 2 speeds via the smart wifi pro drops to around 350-400 (I have 1000mb) from around 900-1000mb which suggests to me may...
my Galaxy ultra watch 8 has not arrived
I ordered my galaxy watch ultra 8 on the 25th of July and it has still not arrived i got my confirmation email and had checked my order on the ee app and it says order dispatched. But it has still not arrived
Payin broadband bills
Hi I had problème with my broadband for a week I’m using my phone hotspot I want to know about the monthly payement?such that I didn’t use my broadband for week or more thank you
Resolved! Keep getting an error message when trying to change my broadband deal/contract
Hi,My broadband contract ran out this month and I've been charged out of contract prices for June (it would have been nice had EE sent me an email warning me before it happened instead of after). In any case, I'm trying to get it sorted out - I want ...
PAC code and leaving ED
I have tried to contact EE but the wait times are always excessive and after being on hold several times for at least 15 minutes I have given up.I have read how to request a PAC code but do I have to speak to someone to tell them I want to leave the ...
