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Community Activity
Scam monitoring
Can I get my scam guard taken off and no longer pay for it. Does it work if my phone is not 5G ready?
EE Sending out Replacement Power Supplies for its Smart Hub Plus's.
Received text today from EE saying:Hi it's EE here.We've found that some of our power adaptors on some of our Smart Hubs may stop working sooner than expected. They're not dangerous, but they can fail over time.To make sure you're not affected, we've...
Urgent: Unresolved EE ID Linking Issue After Multiple Attempts and Store Visit
I can log into the EE app without any problem, but my account information — such as billing details, payment history, and usage — is not visible.The system shows that my device/service is not linked to my EE ID, even though I have already completed a...
False information
I done an upgrade for the Samsung fold 7 256 in blue on Sunday, been told it should be arriving next day, didn’t come. Tuesday didn’t come so they said cancel order and re order it again and it will come next day. Nothing come again. Telling me to wa...
Missold a package and now can’t change or exit
When I switched from BT, EE phoned me up and sold me a new package. I work from home so broadband is vital. They sold me their best fibre package with failover etc. but there is no fibre in the village and never will be.I am paying £72 per month.i do...
Final bill for EE broadband
I cancelled my broadband on Monday last week and just about to send the router back today. I left my contract 7 months early. I'm wondering if anyone has any idea what my final bill is likely to be if my monthly cost is £32.13? Is there an early term...
Just moved from contract to Pay as you go from Switzerland
Just recently moved to Switzerland and had my contract converted to a pay as you Go. It was supposed to change over on 11 th of this month. I am in Switzerland and can no longer call anyone in UK including 150. According to my bill I should pay by d...
New SIM not working! On laptop or phone
A few days ago I purchased a HP laptop that included an EE SIM with 20gb data for 30 days - apparently this data was preloaded and should work as soon as inserted. Instead it is showing as 'account not active' on my laptop. There was a info leaflet w...
track a delivery
I placed an order for pixel 9 pro xl on the 4th recd confirmation and heard nothing since then. tried a few no to contact someone about the order and have found no options to spk to someone
1.6Gbit connection new smart hub (white, small box) sporadic issues? DNS MITM?
Hello all,So I recently changed my service from 900mbit to 1.6Gbit and that involved a change of router and obviously the OR ONT on the wall.Ever since having it installed there seems to be an issue with (most likely DNS issues). Whatever is loaded/p...
