Community Activity
Return kit bag
Hi I have not received our bag to return our old device. Please can you arrange one to be sent out please . Shaneen
TV BOX PRO
Hi, does anyone else have problems with the terestrial HD channels when receiving off air with this box?Have had an engineer try another box but no change. When checking TV Signal Quality: Signal Strength is 100% but Signal Quality is 0%. Talked on p...
Cancelled subscription yet was charged
as you can see from the top message that I cancelled the pack, yet I was automatically charged the next day. please look into the matter.
I've purchased WiFi 7 from 3rd party, help needed.
So I've upgraded to WiFi 7 from a 3rd party source but I'm having difficulty adding it to the app, has anyone else experienced this and is there a workaround? Also experiencing connectivity issues between the hub and the extender. I keep getting a fl...
Home phone.
I seem to have a messaging service does anyone know what number I call to retrieve my messages
Can’t connect WiFi Extender pro to SH32B hub despite being sent Replacements.
I have recently moved from by to re and have received the smart hub SH32B along with the WiFi extender pro. Unable to pair without local Ethernet cable. I can get solid aqua with Ethernet but as soon as cable removed - nothing pairs. Never get past f...
Cant make calls or swnd message
Unable to top via 150 or send text . Just saying not enough credit to me make calls. I have topped up using my app and have credit
Resolved! Roming
How to activate roming
Help getting full 1.6gb from Asus router(2.5Gbps capable) EE hub shows 1676Mbps
Hi,I'm hoping someone can help with an issue I'm having using a third-party router( ROG Rapture GT6 | Gaming WiFi Router | ASUS ROG UK).With EE's hub, I receive a speed of just over 1.6 Gbps. However, I would like to be able to use my Asus ROG Raptur...
Roaming refresh
What’s changing? We’ve made non Europe Zone roaming easier with EE. From the 4th of December we'll be launching our new roaming passes that you can buy from the moment you landThis means we’re removing a number of Inclusive Extras passes and add-ons ...