Community Activity

Resolved! Setting up Direct Debit

Did anyone get this sorted as I am still going round and round in circles on this app. It said I need to go to app, manage, billing,mobile, scroll to bottom but nothing is there ??

StuJH999 by Explorer
  • 188 Views
  • 6 replies
  • 4 Helpful

Overcharging

HiFor three months I was charged for “The Works” for which I never signed up for. After a frustrating hour and a half call to ee I gave up and called the following day. There is just so many times you can be repeating your problem only to have it rep...

PamelaD by Visitor
  • 0 Views
  • 0 replies
  • 0 Helpful

Data very slow at my home postcode

Hi Data very slow at my home postcode. Have done everything to fix the issue. Difficult to browse the Internet sometimes says no Internet. Only at my postcode everywhere else fine. Can't seem to report myself because it brings an error up. Reported i...

EE digital voice with own router

I'm currently with BT with 1G fibre and the BT SmartHub 2.I also need digital voice so have my primary DECT handset plugged directly into the SmartHub 2.I’m about to move to EE on a far better broadband/mobile deal.I’m also planning on switching to m...

vulpi by Explorer
  • 19 Views
  • 2 replies
  • 0 Helpful

Scammed

Please can anyone advise me, I waw silly enough to fall for 'your bill wasn't paid, please update your account details ' which I stupidly confirmed.It was swiftly followed by check the EE account and all was fine, I froze my card immediately. Do i ne...

Nicky108 by Explorer
  • 30 Views
  • 3 replies
  • 1 Helpful

Extra mini box

Good afternoon. I have full work tv pack with one mini one recordable box. As l have a large house am l entitled to get second mini box without additional monthly charge. Thanks 

GURCEL by Visitor
  • 11 Views
  • 1 replies
  • 0 Helpful

EE Broadband Activation

Can anyone tell me what time of day EE activate their broadband, elderly parents moving from Plusnet to EE tomorrow, have been to check today but not activated yet. Any ideas?

DCW123 by Investigator
  • 15 Views
  • 1 replies
  • 0 Helpful

eu2.lightico.com

I ordered Broadband and was given a link for approval T&Cs.  But I cannot open the link.  Is the link valid?  Or I am scammed? Thanks.https://eu2.lightico.com/Default.aspx?mt...Access DeniedCookies seem to be disabled,Please enable cookies in your br...

PM2024 by Explorer
  • 1135 Views
  • 9 replies
  • 1 Helpful