Community Activity

Change address for delivery

Hello all, I’d like  to place an order but have it delivered to my work address rather than home. How can I do this? I only see options to change my home and billing address, not delivery. Thank you!

Animldoc by Explorer
  • 22 Views
  • 3 replies
  • 0 Helpful

Waiting delivery

Hi,I ordered my upgrade to be delivered to store and have no updates regarding when it’s being delivered. The only order number I have is: xko298679733

Manage subscriptions is blank

Hello I am.subscribed to TNT sports on my phone bill.I've a few SIMS and I've checked I'm accessing the right one both online and within the app.The problem is I can't see my subscription to actually manage, it's simply blank and wants me to take on ...

RedS1lence by Valued Contributor
  • 24 Views
  • 1 replies
  • 0 Helpful

Resolved! Speedtest via app

Hi folks,  just received my new smart hub plus. Although my broadband  is working,  I cannot run a speed test via the ee app. Is there a problem that anyone knows about? Thanks.

Thos by Investigator
  • 464 Views
  • 6 replies
  • 5 Helpful

Split Wi-Fi bands

I need to be able to split my Wi-Fi bands. I have a BT router but have switched to EE. I have the attached message on my TV so need to be able to split the bands and rename them so I can connect relevant devices to the correct band. 

IMG_1279.jpeg

1.6 gbps broadband and EETV

Hi I can't believe EE are ignoring customers who want to get EETV and are already paying a premium price for their 1.6 gbps broadband. I have Sky Stream and its rubbish and would move to EETV if I had the choice - I am being penalised for wanting the...

Resolved! 1.6 Gbps with TV - When will it be available?

I have seen the question / query on here already but was wondering if there is any update to when EE will offer their 1.6 Gbps with TV.  I have read an article that the delay for EE might be because they have a new WiFi 7 router coming and this might...

Herbhead by Established Contributor
  • 1294 Views
  • 6 replies
  • 2 Helpful

Change incorrect phone number

Despite following all the information to change my incorrect mobile number on the site, nothing changes. Have even spoken to a human who talked me through it but nothing changed as he promised.

DKELMAN by Explorer
  • 40 Views
  • 3 replies
  • 0 Helpful

Orange Pension Scheme

Hi I worked for Orange from Dec 2002 to Nov 2004. I want to find out if I had any pension benefits during this period. Could someone please advise who to contact to make these enquiries?