Community Activity

Data not rolled over

Hi, I've just switched from a £10 plan with 8GB of data to a £5 plan (250MB) and as I had only used about 2.5GB I was expecting to recieve about 5.5GB of rollover data, but nothing has come through. I have had the data rollover on this swap on previo...

MW-M by Investigator
  • 56 Views
  • 9 replies
  • 0 Helpful

No Signal

Myself and my.wife currently have no data or signal, currently in combe martin, Devon.I've restarted the phones and flicked on and off flight mode. 

When i message 150

Hi im having the same problem when i message 150 it says not delivered and my homescreen says ee

Zu7 by Investigator
  • 116 Views
  • 5 replies
  • 4 Helpful

No Internet!!

For three days now thre has been no data connection here at HS9 (Isle of Barra)  I've been to all parts oof the island and whilst I can get a good mobile signal from all the masts there is no internet connection at any of them.  Service and Coverage ...

Rob195 by Established Contributor
  • 100 Views
  • 6 replies
  • 1 Helpful

EE/BT Blocking access to mail.micloud19.com

Hi,  I have called in a few times to try and get this resolved, to no avail.I can not access my work emails (outlook) on my home computer with EE as a provider.  It gets immediately blocked and says to check the proxy and firewall settings.   The onl...

Gill98 by Investigator
  • 322 Views
  • 29 replies
  • 7 Helpful

Resolved! Complaint

Hellodo you have email for complaints as EE has been driving me mad by taking large sums £699 - £900 from my bank account using the direct debit details. I'm a pensioner and dont understand why I keep having to raise indemnity to get money back. It's...

Mal333 by Visitor
  • 141 Views
  • 2 replies
  • 2 Helpful

Xbox Game pass still active after ending contract

Hello, It has been almost 2 years since I have ended my contract with EE, but the Xbox Game pass is still active, and I can't cancel, renew or manage the subspriction in any way possible.I can't call the costumer service number since I am not in the ...

Carew95 by Visitor
  • 7 Views
  • 0 replies
  • 0 Helpful