Community Activity

NHS Perk code not working

Hi there, I am trying to upgrade to a new iPhone and my EE perk code won’t be accepted online, keeps showing an error message saying it can’t be used with discounted plans. I have called EE and they confirmed the plan I am trying to select isn’t curr...

Resolved! Returning kit

Hi there I've just received a bill of 85 pounds today saying ee haven't received their broadband kit when I sent it away months ago i even recieved a 85 pound cheque few months ago so I assumed it was fine and well clearly that's not the case I didn'...

Rossd117 by Visitor
  • 760 Views
  • 14 replies
  • 2 Helpful

Data not rolled over

Hi, I've just switched from a £10 plan with 8GB of data to a £5 plan (250MB) and as I had only used about 2.5GB I was expecting to recieve about 5.5GB of rollover data, but nothing has come through. I have had the data rollover on this swap on previo...

MW-M by Explorer
  • 32 Views
  • 2 replies
  • 0 Helpful

EE/BT Blocking access to mail.micloud19.com

Hi,  I have called in a few times to try and get this resolved, to no avail.I can not access my work emails (outlook) on my home computer with EE as a provider.  It gets immediately blocked and says to check the proxy and firewall settings.   The onl...

Gill98 by Investigator
  • 308 Views
  • 28 replies
  • 7 Helpful

Just saying order confirmed

Ordered phone on the 11th and not been delivered all it's saying is order confirmed and cant get through to anyone tempted to cancel order and go somewhere else @link

No Signal

Myself and my.wife currently have no data or signal, currently in combe martin, Devon.I've restarted the phones and flicked on and off flight mode. 

Now tv sports not working

My NowTV sports HD package is not playing through my box. This is the second time that it has stopped playing

Tmackster by Investigator
  • 17 Views
  • 1 replies
  • 0 Helpful

Ee and sky q wifi booster issue

Hi after months of backwards and forwards with sky and replacement sky q boxes.Hi everyone, i think i have finally got to the bottom of my issue.My setup was the new ee hub and 3 ee wifi boosters. Sky q main box hard wired, x3 mini boxes, one of whic...