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Wifi question please
Ive only just joined EE and when i go to settings i have two options for EE Internet, can anyone explain what they are about, and should i be using the wifi at home?When i was with VM i just had the one im worried that im getting charged by using ...
Free 6 months of Apple TV. How do I get it?
On my browser I am logged into ee. I go to Manage -> TV & Sport -> Get Extras -> Apple TV £0 for 6 months, then click ADD. I then get kicked to EE TV Packages and can't add Apple TV.
Resolved! £30 charge showing in email
I ordered a fibre broadband upgrade from 150 Mbps to 500 Mbps yesterday on what appeared to be a great offer. However, my order email shows a charge of £30 for "One-off charges including activation, installation and delivery." Surely this can't be co...
Resolved! iPhone 17 Pro and Pro max Pre order Thread / that time of the year again.
Hello dear Ee community people, is that time of the year again, pre ordering the new iPhones and Apple Watch, as you all know the apple event is going on live right now and they are presenting the new iPhones and Apple Watches, I have made this threa...
Anytime Upgrade - Non Return Fee
Hi guys, I’ve just upgraded my contract to a iPhone 17 Pro, but Im just curious on the Non return fee for my 16 Pro Max. I upgrade the same way every year, and keep my old phone every year. This usually means I get a ‘Non Return fee’ placed onto my b...
No WiFi Calling?
Has Wi-Fi calling stopped working for anyone else today 27/08/2025Not using Starlink, on standard BT broadband.All our EE mobile phones have lost Wi-Fi calling together Rebooted and still not working
Xbox upnp not working on made for gamers bundle
Hello so on Friday Sept 12th we switched to the 1.6gb made for gamers bundle with the smart hub pro. Previously we were with BT. I went to check that my Xbox that’s on a wired connection was fine and I’ve got NAT type moderate and no upnp. Never had ...
Coverage in Kingswood, Bristol
Update: 01 October 2024 Over the past few days, our engineers have integrated all parts of the mast onto the network and the mast is now on-air. We will continue to monitor performance in the area. Update: 11 September 2024 Over the past month, our...
Resolved! Upgrade Apple One Individual to family
Hi All! I just upgraded from PAYG to Full Works as this advertised including Apple One. I found that that's Apple One Individual, I was paying for Apple One Premier. Has anyone got the individual from EE and paid extra to make it Premier? I'm wonderi...
EE APP and Website Broadband account section is broken
Back and forth now for over 2 weeks with Customer Support talking to multiple agents and nobody could give me a valid answer to why my home move BB details won’t sync correctly with the App or Website. Uninstalled it multiple times, changed accou...
