Hello
so on Friday Sept 12th we switched to the 1.6gb made for gamers bundle with the smart hub pro. Previously we were with BT.
I went to check that my Xbox that’s on a wired connection was fine and I’ve got NAT type moderate and no upnp. Never had this issue with the 9 years I was with BT.
I’ve already searched the forum and seen this has been a problem for a while now so feel like there must be a fix.
I have tried turning upnp on and off and restarting the router but that hasn’t worked. Seems to be a lot of people suggesting opening ports but that does not seem to work. The switching upnp on and off is about the limit of my technical capabilities. Also tried turning wifi enhancer off as seen that might be the issue.
i have seen this is an issue that effects people coming from BT to EE.
This should be just plug and play so if anyone knows any easy and quick solutions that would be great. Otherwise I guess it’s more time wasted calling customer services.
