Wifi question please

Golden291 · ‎14-09-2025

Ive only just joined EE and when i go to settings i have two options for EE Internet, can anyone explain what they are about, and should i be using the wifi at home?

When i was with VM i just had the one🤔 im worried that im getting charged by using the main one?

Here's a picture of what comes up.

Thanks for any help.

Chris_B · ‎14-09-2025

@Golden291 The second one is a EE hotspot not your router WiFi connection. The one you are connected to is your routers WiFi connection

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

View solution in original post

Chris_B · ‎14-09-2025

@Golden291 The second one is a EE hotspot not your router WiFi connection. The one you are connected to is your routers WiFi connection

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

Golden291 · ‎14-09-2025

Thank you

XRaySpeX · ‎14-09-2025

The 1st 1, EE-65QFGH, you see is WiFi network of your own BB router. The others are WiFi networks you can see from your location incl. the 2nd, the public EE WiFi network.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP