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Community Activity
Data Roaming Not Working - Can't contact EE
Hi Community,I am based in the UK and I have been over to France twice this year, I came back yesterday from the second trip and this below problem occured on both trips.The roaming mobile data does not work - of course this comes as a surprise when ...
Resolved! Activating Netflix
Trying to activate Netflix which should be included in my TV package, I didn’t receive any activation email when I took the contract and I’m going around in circles, can someone help?had to pay to keep Netflix active which I shouldn’t of had to do!
Smart 5G Hub3 HH70C WiFi7 Tri-Band Router White
Iv'e had this since september 2024, but since February 2025, i have had increasingly had problems connecting to it, with all our devises, since beginning of March, I have had to reboot it 5 or 6 times a day, its got so bad that I have now got our old...
Resolved! Discovery plus error (-1102)
I have an EE contract with Discovery Plus. Everything was working fine, but recently this message has been appearing, even when I’m using mobile data only. Is there any solution or way to fix this?
EE App off line yet again.
Same old message, App bring improved, come back later. This story is past its sell by date. If the App needed so many improvements going by the number of times this message appears it must not have been fit for purpose in the first place.Get your a...
EE RAN Misconfiguration
Hey everyone,I'm raising an issue affecting Exynos Samsung phones on EE's network when connected to Nokia RAN. The issue seems to be that certain bands are basically invisible to Exynos Samsung phones. I also have NSG logs to back this up.As default,...
Call not going through for more than 12 sec
I cannot call 150 and other numbers for more than 12 seconds and it will cut offIt is also difficult to pay my billsAny help or information?
Signal issues
What’s going on in north wales, I have two bars at most, phone calls are virtually impossible to make and receive, tried everything
Phone bill and end of contract
When my contract is over after 24 months will my bill go down as my phone will have been paid off?
Viewing my bill is simple but not with EE - it's a mountainous mission!
I have had issues viewing my bills previously and since it wasn't urgent, I had left it until recently receiving an email to 'view my bill' which I was inclined to click on! Rather than taking me straight to my billing page as BT did previously befor...
