Community Activity
Resolved! refund
when will my refund be at my address [Mod edit: move to new thread & update title]
The speed does not comply with the contract.
Hello! I have encountered a problem. I have a contract for unlimited internet with a maximum speed of 100 Mbps. However, for some reason it used to be fine with 100 Mbps, and now it is only 10 Mbps. Please help me solve this problem. Thank you!
Resolved! Returns
returns policy- it says you can return in 14 days, if i ordered a sim free iphone and opened it, tried to set it up and decided i didn't like it, is it okay to return within that time period even though it was opened?
Unable to change Direct Debit Card
Hi,I'm trying to change the card for my direct debit payment. But the button for changing direct debit details is grey and I'm unable to change the information. I can see there's a button to change the date, but I only want to change the payment card...
Help with Recruitment process and assessment
Hello, I recently applied for a job at EE and I went to check my applications 2 days later to the initial date and I noticed that it said “complete your assessments” however, I’ve been looking through my emails and through my profile and haven’t bee...

Samsung fold 7
Hi, So firstly thanks for reading. I've had multiple conversations with ee and loyalty team with the best offer being around 119. Matching website basically. (Including damage cover 24 months) now what I find really odd isA) o2 is soo much cheaper. I...
Error AAU941
Received this error this morning on the Apple TV EE TV app, And a restart hasn't made any difference. Google Search turns up nothing useful, nor does a community Search. Anyone else?
suggestions on how to make calls in australia with zone pass
paid for roaming pass but cant make calls. can use internet but not phone
Sim swap without photo ID?
I have a birth certificate Proof of address Letters from police with my name and address on it.I partly know the email registered with the number (it’s a hide my email but I know the 2 words just not the little extra bit that Apple adds to them)I can...
Stream dropping out
I am totally fed up with EE. The only thing they do with any proficiency is raise prices and billing. I am having to restart Internet connection at least 3 times a day. Since they sent me a new router, it has all gone wrong. Lost landline connection ...