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Community Activity
Data not rolled over
Hi, I've just switched from a £10 plan with 8GB of data to a £5 plan (250MB) and as I had only used about 2.5GB I was expecting to recieve about 5.5GB of rollover data, but nothing has come through. I have had the data rollover on this swap on previo...
When i message 150
Hi im having the same problem when i message 150 it says not delivered and my homescreen says ee
Xbox Game pass still active after ending contract
Hello, It has been almost 2 years since I have ended my contract with EE, but the Xbox Game pass is still active, and I can't cancel, renew or manage the subspriction in any way possible.I can't call the costumer service number since I am not in the ...
ESim Transfer- Multi Phone
I recently just got a 2nd Smartphone on for Work and 2 for Traveling and Events. Is there a limit to how many time eSims can be swapped since Samsung and EE does not support sim transfer as of yet.
Speed drop - FTTP
Hi all,I'm having a bit of an issue where my speed drops from 900Mbps to around 100-150Mbps on a regular basis.It seems to go back to 700Mbps-900Mbps after a router reboot (sometimes an ONT reboot). But then it drops back down to 100-150Mbps after a ...
Smart Hub Pro: Hands On - The good, the bad and the ugly
Hi allJust going to summarise my early findings after receiving the new Smart Hub Pro and Smart WiFi Pro kit today. It’s been an awkward and frustrating journey and I’m sure some user error along the way… But I might now finally be seeing the brillia...
TNT sports activation 😡😡😡
I tried to activate TNT sports (my inclusive extra) in June last year, and spent ages back and forth with customer services all because the link below just to validate myself doesn’t work (http://ee.co.uk/tntsports).It takes you to an authentication ...
can't connect to cctv camera
hi,just changed from Plusnet to EE and got a new router. I have a cctv camera which connects to the wifi and internet through a wifi extender (it doesn't have a good enough signal to connect direct to the router). It used to work fully through the P...
Cannot speak to anyone
What is going on? I urgently need to speak to someone and I am massively frustrated. I am convinced I have been hung up on when being connected. This has happened 3 times in the last hour. I would give up only this is an urgent matter. Now the record...
EE in-store Repair Costs
Morning,Does anyone know what EE charge for the in-store same day repair to replace the back glass panel on an iPhone 16 Pro Max?All I can see on the website is the cost to repair the main screen or replace the battery and I’m just going round in cir...
