The EE Community

New Internet Switch over from BT to EE highly unstable

Since switching over to EE to 1.6gb package my internet is highly unstable, it's impossible to play games. Restarted Hub multiple timesReplaced cablesTried different devicesReset the fibre boxChecked all cables It is driving me insane

Re: Cannot log into my EE account

Hi, i am having the same issue. I have tried logging into the ee app on my iphone, laptop, friends phone. I have tried logging in online on all those things, and each time i get an error message, saying 'sorry we cannot complete this right now' or 'w...

No Internet!!

For three days now thre has been no data connection here at HS9 (Isle of Barra)  I've been to all parts oof the island and whilst I can get a good mobile signal from all the masts there is no internet connection at any of them.  Service and Coverage ...

Smart pro WiFi box when connected to ethernet

Hi, I have Smart pro hub and 3 WiFi extenders. I have 1 of the extenders connected via Ethernet to my sky Q main box. This extender now never shows any WiFi connections or shows the Ethernet connection either on the network app or browser app.. so wh...

IPhone 16 Pro Max

He take my account money but no send tracking order

ESim Transfer- Multi Phone

I recently just got a 2nd Smartphone on for Work and 2 for Traveling and Events. Is there a limit to how many time eSims can be swapped since Samsung and EE does not support sim transfer as of yet. 

Just saying order confirmed

Ordered phone on the 11th and not been delivered all it's saying is order confirmed and cant get through to anyone tempted to cancel order and go somewhere else @link

Full works package data roaming in spain

Morning all.i am a long term user of the Full works package, unlimited data and im planning a trip to Spain. On checking my account to ensure my included data roaming was active I get directed to purchase a roaming pass for £15. Why is this when I al...

I can't claim the Galaxy Tab A9 I was told I could get with my phone.

I purchased an S25U 3 days ago and was told with my order that I can get a Watch 7 or a Tab A9 with my order. After doing a little bit of searching, I found a link to a Samsung website to which I could enter the phone/order details. Doing so tells me...

425827375866