Community Activity

Speeds Not Consistant.

Just moved into a new build which had Openreach fibre already installed.Had a look around and decided on Essentials : Full Fibre 500 at a price i considered to be good.The router took much longer to arrive that expected but it did arrive and was easy...

Fibre internet and phone stopped working

Hi, my fibre internet and phone have stopped working an hour ago. Only had the service from new for a month! Location is Folkestone Harbour.I get orange flashing light on hub and three green lights out of four on wall connector but middle one is flas...

idj20 by Investigator
  • 103 Views
  • 6 replies
  • 3 Helpful

Unable to access services abroad. EU and non EU

Hihas an issue earlier this year where I was unable to access services in Norway - tech support thought it was all solved im now in Egypt and unable to even send texts to 150. causing me big issues as 2FA texts not coming through. only option I can t...

Unable to make calls or contact 150

Hello, I have had a billing issue and my services has been cut off, I have tried calling 150 and 360 to resolve this but when I call the call just cuts off straight away, I have tried finding a live chat on the ee website but I cant find it, how do I...

spazmunk by Visitor
  • 3923 Views
  • 216 replies
  • 71 Helpful

Cannot get voicemail on page to load up

Hello,I have the following issue with the EE app under voicemail when I tap this to open it the following message appears on the screen We could not load this information this is not your fault it’s ours try again come back a little later when we hav...

APACHE060 by Established Contributor
  • 28 Views
  • 1 replies
  • 0 Helpful

WiFi hotspot

I need to get two days WiFi into a holiday home. I think best way is to tether my iPhone to all other devices. My mobile data is low. What is best way to do this to 

No update on z fold delivery 😒 ordered on the 16th of july

Had order confirmation and it says its been dispatched, yet I've heard nothing from dpd or other companies. In the confirmation email it says expected delivery on the 18th of July 沈 big sad its not delivered.Id love some clarification is its out of s...

Luked99 by Investigator
  • 116 Views
  • 5 replies
  • 0 Helpful

IPhone16 pro

With all due respect, I ordered a phone from your company 5 days ago. I want to know if I can get what I gave you because you withdrew the money from my card and I did not receive a message from you. Thank you.

Hamza40 by Visitor
  • 6 Views
  • 0 replies
  • 0 Helpful

No discount even though it says I do.

I am subscribed to the £10 pay as you go subscription pack, I have reoccurring payments come out each month to cover this. It says that I have a 10% discount because of this yet I have never had any discounts and I’ve been subscribed for over a year....

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Amypj89 by Investigator
  • 34 Views
  • 1 replies
  • 0 Helpful