Community Activity

Worst experience ever and still not resolved

I’m counting the days until I can break all ties with EE/BT as I’ve had nothing but bother with my account. Lodged a complaint at the start of the year and I thought it was resolved but now find they’ve commenced a whole new 24 month broadband withou...

Tablet delivered with broken seal

Hello I have just agreed to a Broadband , TV and phone contract with EE.As part of the deal I was given a  Samsung Galaxy Tablet.When the Tablet arrived the seal was broken and the box was torn.After a few phone calls  I was given a link to contact E...

SandraW28 by Investigator
  • 52 Views
  • 4 replies
  • 0 Helpful

DNS

Dear EE Customer Support,I hope this message finds you well.I am a customer using an EE broadband router smart hub and I would like to request assistance with enabling manual DNS settings on my device.My goal is to use a third-party DNS filtering ser...

EM190 by Visitor
  • 8 Views
  • 0 replies
  • 0 Helpful

NHS Perk

Hello,  unable to log in to nhs perk account, when I try and re- register unable to as already set up account. Which is now deactivated as link wasn’t used in time. Please help. 

Missed calls

My new iPhone 16 keeps sometimes keeps notifying me I have a missed call but it hasn’t rung - dnd silver mode etc isn’t on - sometime I don’t get text sound? 

Resolved! TECHNOLOGY SECURITY IS WORSE THAN EVER

CAN SOMEONE TELL ME WHY ON MY PERSONAL EE ACCOUNT I HAVE JUST FOUND MY EX WIFES NAME AS A WELCOME ON THE COMMUNITY PAGE?  MY FRUSTRATION IS BEYOND WORDS...

maddy8 by Visitor
  • 84 Views
  • 4 replies
  • 3 Helpful

can't connect to cctv camera

hi,just changed from Plusnet to EE and got  a new router. I have a cctv camera which connects to the wifi and internet through a wifi extender (it doesn't have a good enough signal to connect direct to the router). It used to work fully through the P...