Please scroll to the section relevant to your subscription type and read all the information before asking questions:1. EE Mobile2. EE TV (BT or EE Broadband)3. Sport on BT BroadbandThis post will be updated as more questions/issues arise.If your spe...
HBO Max launches in the UK on 26th March. As part of this update, some NOW Entertainment experiences are changing. What's changing? If you're an existing EE TV customer with a NOW Entertainment membership before 26th March 2026, HBO Max Basic with Ad...
Warner Bros. Discovery (WBD) have announced changes to how customers access some of their content.What’s changing? HBO Max app launches on 26 March 2026. On 26 March, WBD will launch the HBO Max app On the same date, TNT Sports will move from discov...
From 4th March 2026, the Netflix app will no longer be supported on our TV Recordable Box (G4) and TV Box (Z4). This is happening because Netflix is updating its app to create the best experience, and it will no longer be compatible with these boxes....
Right guys need some help here So I called up to add a SIM only line and upgrade my phone and got talked into EE TV and broadband I was with sky and had sky glass TV plus 4 puk devices in rooms around the house I was told ee would buy out the contrac...
When siting the pro box what is the minimum clearance required around the box?
We have changed from BT to EE. I did not receive an email from EE re. activating Netflix, which is included in our Entertaianment package, as it was sent to a wrong address. When I finally received the email the activation link was not working and ...
HiI was having trouble with my mini box so I did a reset. My remote wouldn't pair so I used the remote from my main box to complete the setup.Now when I re paired the original remote, the volume indicator is a funny graphic at the top of the screen g...
Hi,I recently took out EE TV with a pro box and mini, this was taken out over the phone and I was not offered or made aware of the Apple TV option, since learning of this I want to switch boxes, I am still within my 14 day period.I phoned and spoke t...
So I went in to my local EE store to thrash out a deal for a new Broadband and TV plus a Mobile sim package after my BT contract endedThis was to include EETV Pro box and a free extra Apple TV box - all was agreed and Im happy with the deal.In my ord...
We have just gotten round to trying to setup our 2nd mini to box, but the remote is not pairing correctly with the box, it will power it on and off but not move or select options to setup. I have tried disconnecting everything removing batteries and ...
I recently upgraded to the full works package from Entertainment and Sky Cinema. TNT sports all work fine and now entertainment and cinema still work, however Sky Sports doesn’t work. When i click on the channel on BT pro box I get this BP-19002 err...
Here we go More ultra high definitionBeen able to add skip Set reminders for the whole series but I able to pull the program back if it is already startingMake Font bigger for the channel name
Hey!I was with BT for years. Had HD sports etc with a you view box. rang up to renew last week and got moved to EE on a 24 month contract. All good. Got the new tv boxes etc. However, it turns out because my internet (through the same BT hub) is 16 M...
