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Flex your EE TV to catch all the hits on Netflix

Hi everyone, just wanted to let you know about some great content coming up this summer on Netflix, and how you can make the most of it with EE TV. Flex your EE TV package to catch all the hits on Netflix – it’s TV with the ultimate flex There's a h...

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Chrissy_G by EE Knowledge Specialist
  • 1039 Views
  • 9 replies
  • 6 Helpful

Great news – Disney+ is now available on your EE TV Box Pro and Edge

Disney+ has arrived on EE TV Box Pro and EE TV Box Edge, bringing even more great entertainment together in one place.You’ll be able to access entertainment from Disney, Pixar, Marvel, Star Wars, National Geographic and Hulu. From much‑loved classic...

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Chrissy_G by EE Knowledge Specialist
  • 2153 Views
  • 4 replies
  • 13 Helpful

TNT Sports or HBO Max - read this first

Please scroll to the section relevant to your subscription type and read all the information before asking questions:1. EE Mobile2. EE TV (BT or EE Broadband)3. Sport on BT BroadbandThis post will be updated as more questions/issues arise.If your spe...

DarrenDev by EE Product Expert
  • 10116 Views
  • 25 replies
  • 8 Helpful

HBO Max launch and what this means for EE TV customers with NOW Entertainment

HBO Max launches in the UK on 26th March. As part of this update, some NOW Entertainment experiences are changing. What's changing? If you're an existing EE TV customer with a NOW Entertainment membership before 26th March 2026, HBO Max Basic with Ad...

JordanTA by EE Knowledge Specialist
  • 11068 Views
  • 22 replies
  • 9 Helpful

TNT Sports is moving to HBO Max

Warner Bros. Discovery (WBD) have announced changes to how customers access some of their content.What’s changing?  HBO Max app launches on 26 March 2026. On 26 March, WBD will launch the HBO Max app On the same date, TNT Sports will move from discov...

JordanTA by EE Knowledge Specialist
  • 29194 Views
  • 83 replies
  • 26 Helpful

Resolved! Mini tv box

Just changed over from sky tv to ee. We have been given a mini box for another room with our subscription. We’ve set it up but when we click on the channels just says we need to set up HD channels . We’ve already set up the ee pro box downstairs so w...

tv/modem

tv to far away from modem to pick up online tv. any sugestions .other than moving tv nearer modem or modem nearer tv..

Apps

Hi EE, just joined. I see there isn't a way to add apps to EE TV. Are there any plans to add Spotify?

Carmel69 by Visitor
  • 1457 Views
  • 2 replies
  • 0 Helpful

E4 on demand showing in SD not HD?

New to EE. When we stream a programme from e4 or some other services it's showing in standard definition with mo choice or settings to watch in HD. What are we doing wrong?

Resolved! TV Box Freezing

Is anyone else having problems viewing live TV through their TV pro box?Connected through the internet. Watching live TV and then the program freezes saying there is an issue with this channel. Tried changing channel and get the same message.Overcome...

wgwright by Expert Contributor
  • 2691 Views
  • 5 replies
  • 0 Helpful

EE TV Box Mini - No Channels Working

Hi,Just switched over to EE TV Boxes from BT TV Boxes from 5th Nov 2024.Plugged in Mini box ran through setup ok, channel guide appears and NO channels are working - Error message IPC6023. Plugged in Pro box with just Ethernet and no channels working...

Cyprinus by Explorer
  • 1547 Views
  • 3 replies
  • 0 Helpful

Sports HD channels not working

I was recently migrated over from BT to EE for broadband and TV, and my migrated package included 'Big Sport' (nowTV sports channels + BT/tnt sports) as well as the HD upgrade.However, my sports HD channels on the provided ee TV box simply do not wor...

adam327 by Explorer
  • 1028 Views
  • 2 replies
  • 0 Helpful

Error code AJ921

Hi,the EE TV app on my iPad is showing this error code meaning I can’t access live TV channels currently. I’ve tried logging out and in and also re-downloading the app but it is still showing. I’ve not experienced this before. What can I do to get ri...

TJB_7111 by Investigator
  • 1521 Views
  • 10 replies
  • 2 Helpful

HD sport

Moved from BT to EE and HD sport channels nit available.   Getting an error code and told to phone

Hazey26 by Visitor
  • 505 Views
  • 1 replies
  • 0 Helpful