Disney+ has arrived on EE TV Box Pro and EE TV Box Edge, bringing even more great entertainment together in one place.You’ll be able to access entertainment from Disney, Pixar, Marvel, Star Wars, National Geographic and Hulu. From much‑loved classic...
Please scroll to the section relevant to your subscription type and read all the information before asking questions:1. EE Mobile2. EE TV (BT or EE Broadband)3. Sport on BT BroadbandThis post will be updated as more questions/issues arise.If your spe...
HBO Max launches in the UK on 26th March. As part of this update, some NOW Entertainment experiences are changing. What's changing? If you're an existing EE TV customer with a NOW Entertainment membership before 26th March 2026, HBO Max Basic with Ad...
Warner Bros. Discovery (WBD) have announced changes to how customers access some of their content.What’s changing? HBO Max app launches on 26 March 2026. On 26 March, WBD will launch the HBO Max app On the same date, TNT Sports will move from discov...
My tv box isn’t working tried new HDMI cable, tried unplugging it and leaving a while tried on a different tv. The light is on but it isn’t connecting to the tv
Just been sent a mini box as have changed over to EE from BT. They advised it would work with desktop pc when I asked. But have set it all up and nothing happened. Any Ideas?Thanks
I turned the TV & box off with the remote last night. I tried to turn it on tonight and it just shows the EE symbol for a couple of minutes and then nothing. I have spent the last 2 hours trying to reboot and reset, but I just get the same thing.
Hi, I have just changed from bt to ee with a new ee TV box. I have used Internet mode and now receive itv2, 3 & 4 in HD amongst a couple of others. If I retune using aerial mode to be able to fast forward ads, does anyone know if I will lose the extr...
So apologies, but im just wondering, other than EE taking a £0.99 admin fee ? why would someone purchase via EE if all the process does is re-direct you to SKY ? do you end up paying Sky or EE every month ? Why would I buy via EE instead of just goin...
We are trying to view tv this evening using our EE box and just getting this error code for all channels BTP-15001, IPC6007 and asks us to press OK and try again, nothing then happens.Is anyone able to help as the phone number showing to call is not...
Just had fibre broadband fitted from EE with TV Box pro (new subscription) having come from Sky (with Netflix). TV works fine, all channel operate apart from Netflix that tries to load then says no internet connection. Netflix working fine on IPAD bu...
Every time I get a message to say there is a software update ready I have 5 choices - the recommended option or factory reset whilst saving or deleting recordings. I choose the recommended option thinking that would be safe after previously losing ...
Recently my EE TV box is showing some of my recorded show as “watch in app”. Can my one tell my why this is. There is over 60% free space on the box? thank you, Ceri
I just recently got the Apple Tv 4k from EE and really good so far however when the order was being made the Now Tv wont work as the email address was taken down wrong when the order was confirmed in email, how easy is this to be rectified, tried cal...
