27-12-2024 07:14 PM
Hi please advise - trying to watch the rugby on channel 430 TNT sports 1 and getting told channel is unavailable IPC6007. Nothing has changed set up wise, any ideas? Rugby starts in 30 minutes!
Solved! See the answer below or view the solution in context.
28-12-2024 10:42 PM
Thanks for replying. It was all the TNT / Eurosport channels, Sky sports channels were all available
Got them back by carrying out a reset of the EE Box Pro, I’m hoping this is not going to be a regular thing going forward. Any idea what causes this?
28-12-2024 09:35 AM
Hi @spindlefox
Thanks for coming to our community.
Is it just this channel that you seem to be having trouble with?
Lesley
28-12-2024 10:42 PM
Thanks for replying. It was all the TNT / Eurosport channels, Sky sports channels were all available
Got them back by carrying out a reset of the EE Box Pro, I’m hoping this is not going to be a regular thing going forward. Any idea what causes this?
29-12-2024 09:34 AM
I'm pleased it's sorted @spindlefox
I have no idea, our technical team would be the ones to shed some light on this so if it happens again, make sure to let them know so they can investigate it further.
Lesley
29-12-2024 11:41 AM
We I’ll do - thanks again