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Discovery plus dropping sound after ads

Kjw22
Investigator
Investigator

There is no sound when whatever show we're watching comes back after the adverts. Any ideas why? Thanks 

40 REPLIES 40
I found that if you rewind about 5 seconds to just before the ads start, it will start to play and actually skips the ads and the sound is all good. Give it a try!
Sent from my iPhone

@vix0715 yeah, I'd found that, too. Still annoying, though

Cheesy4514
Visitor

Has this issue been resolved? Mine has started doing this too with discovery plus intermittently. I'm watching from EE box and through TV speakers, not surround sound.

@Cheesy4514  Sadly, no sign of that, yet...

Samferall
Visitor

I’ve found a fix (ish) if you mute the ads and unmute after a count of 3 once the programme has come back on it avoids the issue and you don’t have to listen to the ads so win win 

Nosound
Visitor

I have this issue aswell. 

@Nosound 

Have you tried all the workarounds described earlier in this thread!

*Longtime YouView box owner & broadband customer (was BT now EE), but only recently a full EETV subscriber*
PaulB2005
Investigator
Investigator
  • Samsung smart tv
  • ee tv box pro
  • Samsung soundbar via optical

same issue occasional no sound after adverts

same fix rewind to before the adverts and play resolves the issue.

tried built in speakers same issue

Only with the Disco+ app on EE box. 
Disco+ via firestick or Samsung smart tv app don’t have this issue. 

Is there a fix for this as I'm not seeing one in the comments 

@Gary11111 

No fix, but a number of useful workarounds.

*Longtime YouView box owner & broadband customer (was BT now EE), but only recently a full EETV subscriber*