WiFi calling.

[prt32]

Been with Virgin media for years, never had an issue with WiFi calling. Moved over to EE 1.6gb plan with  the smart hub pro. Have 3 WiFi extenders, and fairly good WiFi speed around 300 / 500. however every call in bound or outbound in any part of the house even sat here next tot he main router just keeps dropping every few seconds, sounds like a garbled fish.

Tried calling support they said extenders are not in the right places, and I should not have them hard wired with cat 7 cables.

pulling my hair out now with what's left of it, they also told me my Samsung s24 is not supported. 

At this rate I will stick with VM at least i can make and receive calls

[JimM11]

@prt32 Hardwired is fine, they are talking a lot of !"£$, would be no point in having a mesh if you could not have a wired backhaul, as to the wi-fi calling, have a look on the Samsung and at the HD calling method on the voip think it is the VoLTE, you may have to turn that off, think it will just be clashing, i used my Samsung A54 for over a year but on the EE Smarthub+, if there was no Wi-FI calling the i would have had a Samsung brick instead off an EE Mobile, since moved back to O2 as EE was crappy as a signal and confirmed by one off the mobile support tech's, knew exactly what was going on and thanked me for being so understanding, and moved soon afterwards back to O2, EE black spot but the checker, brilliant everything so take what you need out off that....

[prt32]

Hi @JimM11, thank you.

I'm on 02 network for our mobile phones. Will try to turn off the volte, save me from going back to virgin again for sure.

Thank you 

[JimM11]

@prt32 It's worth a try, but as you say it may just be the pro router, but the plus was absolutely fine!

[bristolian]

VoLTE is the technology underpinning 4G-calling. Disable that and your voice calls will go over 3G/2G in O2's case. 2G once their switchoff is complete.

It wouldn't be "clashing" with anything - O2 will have their own priorities for VoLTE > VoWiFi > 2G. Disabling VoLTE just removes an option, and will also quite likely reduce the call quality.