was i scammed

[hwheeler21]

i had a call from 0191 429 7590. it came up saying it was EE from Newcastle. he sent me a pin which came from EE.

was it a scam please?

[Alex503]

0191 429 7590 This number called me today about some offers and also he could see the account that I have with EE and for how long as well, he could access my address and everything, he sent me a code via text message from EE on the same way that I receive notifications from them. Could have been a scam? What can they do with the information that they take from my EE account? I changed my password straight away on the account but now I am getting worried as I think it might have been scam.

[Alex_H]

Hi @Alex503,

Welcome to the EE Community

The number in your post belongs to Inspired, one of our official sales partners, so the call was not a scam and you don't need to worry about your account info being secure off the back of that.

You can find a list of numbers our partners will call from on our help page.

Alex

[Vanya5]

I receive a call from this number several times a day every day. It’s now getting pretty close to harassment. Very disappointed that EE is complicit with this. 

[Linzi_H]

Hi @Vanya5 

Thank you for your feedback. 

I understand unwanted calls can quickly become frustrating. I'd suggest contacting our team directly to discuss this, and they can also ensure your contact preferences are updated. 

Thank you,
Linzi 

[Cwillis]

Just received multiple calls wanted to tell me about additional lines I could have, which I replied I was fine and did not need anymore

they then asked if I was not with them for broadband would I consider and they should know whether I am with them or not so this is now blocked

[Matthewreid93]

This is a scam, l had them phone me today and l called EE directly and they informed me that they were no notes on my account and it’s is a scam