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was i scammed

hwheeler21
Visitor

i had a call from 0191 429 7590. it came up saying it was EE from Newcastle. he sent me a pin which came from EE.

was it a scam please?

13 REPLIES 13
Alex503
Visitor

0191 429 7590 This number called me today about some offers and also he could see the account that I have with EE and for how long as well, he could access my address and everything, he sent me a code via text message from EE on the same way that I receive notifications from them. Could have been a scam? What can they do with the information that they take from my EE account? I changed my password straight away on the account but now I am getting worried as I think it might have been scam.

Alex_H
EE Community Support Team

Hi @Alex503,

Welcome to the EE Community

The number in your post belongs to Inspired, one of our official sales partners, so the call was not a scam and you don't need to worry about your account info being secure off the back of that.

You can find a list of numbers our partners will call from on our help page.

Alex

I receive a call from this number several times a day every day. It’s now getting pretty close to harassment. Very disappointed that EE is complicit with this. 

Linzi_H
EE Community Support Team

Hi @Vanya5 

Thank you for your feedback. 

I understand unwanted calls can quickly become frustrating. I'd suggest contacting our team directly to discuss this, and they can also ensure your contact preferences are updated. 

Thank you,
Linzi