Security

Discussions around online safety including security and scams

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EE Cyber Security powered by Norton

Going online opens up your whole world. But it can also put your devices and identity at risk. If you want extra peace of mind and to better protect your devices and identity, look no further than EE Cyber Security Powered by Norton™. It's super easy...

Sean_D by Former EE Community Manager
  • 8807 Views
  • 4 replies
  • 2 Helpful

Annual Identity Check powered by Norton

Your personal information isn’t something you want a cybercriminal to use to commit identity fraud. Our annual online identity check can help you know if your personal info has been found on the dark web. In partnership with Norton™, the annual ident...

Sean_D by Former EE Community Manager
  • 5756 Views
  • 0 replies
  • 1 Helpful

Wifi

Hi All, Can I get malware protection on my device please when on wifi 

My phone

My my has reported my phone as lost and stolen which it isn’t  [Mod edit: Image rejected due to it containing private information.]

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Changing number

I am being harrased by someone. They have set up a No called ID so I cannot block them. Therefore they are able to call and leave messages. I would like to prevent this person from allying any more or change my number but I am unsure how to do so

Liv190 by Visitor
  • 412 Views
  • 2 replies
  • 2 Helpful

real phone call or a scam?

I have had a phone call today from 01982809857 Builth Wells, offering me a good upgrade but unsure if this is a scam. Help please.

Sues3 by Visitor
  • 2381 Views
  • 3 replies
  • 1 Helpful

Hi

Hello there just want ask why I can’t watch adults website? 

Akramali by Visitor
  • 297 Views
  • 1 replies
  • 1 Helpful

Picking up an item from store

I recently added a Nintendo switch to my account as a Christmas present for my children, I had it delivered to store as thought it would be easier with pick up. When iv gone to collect they hav asked for photo ID, which I don't have apart from a pass...

Becky879 by Visitor
  • 681 Views
  • 1 replies
  • 0 Helpful

Annual Identity Check powered by Norton

Your personal information isn’t something you want a cybercriminal to use to commit identity fraud. Our annual online identity check can help you know if your personal info has been found on the dark web. In partnership with Norton™, the annual ident...

Sean_D by Former EE Community Manager
  • 5756 Views
  • 0 replies
  • 1 Helpful

PAYG Migrations are they a scam or related to EE?

I just got a call from these guys, having mostly ignored them. The chap offered me an upgraded deal for free minutes for 50p more than I was already paying, he went through a fairly in depth credit check but when he asked for my bank details I explai...

Mschwing by Investigator
  • 1953 Views
  • 6 replies
  • 4 Helpful