Scam calls offering 40% discount

[dzl]

020 8252 5982
0191 510 1405
01342 832001
had calls from all these numbers today saying they’re from EE and offering a 40% discount promotion, when they asked how much my last bill was, and since they were all Indian voices, I hung up; assuming it was fraud.  When I searched the numbers through my HIYA security app, they were all landlines apparently from cafes! I’ve blocked all the numbers, but there’s obviously a big scam doing the rounds! They must have hijacked some dormant landline numbers I’d think.

[Leanne_T]

Hi @RobG-Bristol 

Thankyou for reporting these calls to us. 

Our Online Security: Prevent Spam page has information on staying safe and reporting any spam calls. 

Leanne 🙂

[Sarah197]

I’ve had 2 similar calls which I just cut off..  Some poor person will get scammed for sure! 😢

[Linzi_H]

Hi @Sarah197 

Thanks for bringing this to our attention. 

If you receive calls that are not genuine, please report them to us so we can investigate further.

Following on from @Leanne_T's advice above, you can text CALL followed by the number who contacted you to 7726.

Linzi 

[Sarah197]

I’ve reported to 7726 and blocked the caller

[Linzi_H]

That's perfect, thanks so much @Sarah197 😊 

Linzi 

[AmberAE]

Hi 

I had a scam call today offering me a 40% discount on my contract! 

The 'caller' asked me for my email address - i replied that EE had my email address on record and I'd rather do another security question from my account! He continued to ask for my email address to which I replied you are clearly a scam and hung up!!! 

Cheeky bugger then actually called me from another number saying we'd lost connection - no ok bloody hung up!!! Lol

[Ali_A]

Hi @AmberAE 

Welcome to the EE Community

When you received a call of this nature you can confirm it's genuine and from one of our Direct Partners by checking Phone numbers EE partners will call from. Our outbound sales teams will always know your details.

If you're concerned about unsolicited contact from other companies, you can follow the links below how to block and prevent these.
Avoid-and-prevent-scams
Avoid-and-prevent-spam

If you are receiving any unwanted calls or texts from other companies find more help or stopping or reporting these
 

Ali 

[Kevtr]

They are also sending texts that come from ee customer service with a pin to verify 

[Peter_W]

Good morning @Kevtr 

Welcome to the EE Community!

There are quite a few different services within EE that involve a PIN being sent, and whilst I can't say with 100% certainty what happened during this call, if you're at all unsure if a call is genuine it's always best to err on the side of caution. 

It's worth taking a look at the list of numbers that @Ali_A shared earlier in this thread, and if the number shows as something different then there's a strong chance the call won't be genuine. 

Peter

[TaniaT]

I just had similar call from the unknown number saying it was EE asked if i was account holder , i said “yes” then the caller asked for my email address. I said “you have my email address”. And the women (Indian accent ) hang up.