Community Activity

Netflix added then immediately removed from my add-on

So I got an email a few months ago telling me that one of my add-ons (Netflix Standard account) was raising it's prices so as a result I could no longer be on the standard package rewarded to me as part of my sim deal without paying a little extra. I...

Haximus by Visitor
  • 217 Views
  • 6 replies
  • 1 Helpful

Netflix cancelled

Hi  it have Netflix as an add on through EE mobile. I have an email from Netflix asking to update my payment and I no longer pay for Netflix through EE.could someone help with this as I have seen others get EE to de select add on and then re select a...

Resolved! EE contract and Xbox Gamepass Ultimate

Hi guys! Getting a little fed up now! It’s an odd one that I don’t want to be stung later with! my old previous EE sim only deal included gamepass as an all inclusive extra and when I changed plans in September it got removed and never let me re add ...

MaR86UK by Established Contributor
  • 552 Views
  • 6 replies
  • 2 Helpful

Receipt of purchase

Hi,I need my receipt of purchase for my new upgrade, I upgraded in store but never received the receipt for my purchase or my new contract 

Amrf29 by Visitor
  • 10 Views
  • 0 replies
  • 0 Helpful

Who to contact when work is done on a mast?

EE engineers have been to work on the mast behind my house today and have ignored the agreed access and destroyed my land, destroyed the public road and knocked over fences and gates.They have also heightened the mast to almost double the 15m agreed ...

Spinner72 by Investigator
  • 27 Views
  • 2 replies
  • 0 Helpful

Resolved! EE switch credit

Has anyone received their switch credit I have waited over 28 days. I have had no communication to say my email has been received and have now sent several more. None have been answered!  

R7AJV by Investigator
  • 1531 Views
  • 17 replies
  • 7 Helpful

I am in the States

I have bought a weeks pass for £25 pounds to use in the States. It worked for a couple of days, including a trip to New York. I went again today and found that nothing works. I can't navigate around, I can't use e tickets and I can't make phone calls...

Shared Rural upgrade

Will Langholm be getting a well earned upgrade the net work is currently very poor and underpowered see screenshot - translates to 1 bar strength and 18mb download and 2mb upload - very poor service 

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