Community Activity

EE xbox bundle with game pass and ee game card

I added an ee xbox series x with game pass and ee gamecard but my ee account is still under  that doesn't exist anymore. How will be able to access the game pass and game card if they sent it to my old email? And do they send game pass and game card ...

Resolved! EE APP

Hello, I'm moving over from BT to EE. I've got an an account set up I'm able to log in to my account via the Web page.However when trying to log in to the app all I'm getting is (see attached picture)I'm definitely using the right log ins as I have a...

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Resolved! Device Unlocking Code not working

Hello,I am currently trying to unlock a Samsung Galaxy J3 (2016) from EE. I have entered the IMEI into the online tool, but the code it has provided is being stated as invalid when entered into the phone. Does anyone have any tips on how I can get th...

FGraves by Explorer
  • 1293 Views
  • 8 replies
  • 4 Helpful

TV Guide

Can the programme information/preview be turned off in the TV Guide?  It now takes up half the screen and I can only see 5 channels at a time before having to scroll down.

Merluzzo by Explorer
  • 84 Views
  • 5 replies
  • 0 Helpful

EE mobile Wi-Fi add on

I have a ‘wi-fi’ add on on my mobile account.I can access WiFi on for example the London Underground, but whenever I try to join EE Wi-Fi anywhere else it doesn’t allow me to and ask me to pay for either a daily, weekly, or monthly pass.What good is ...

Resolved! Can not link broadband account

I have recently switched over to EE broadband from sky.  I already have an ee mobile account.  I have been trying to link the broadband to my account but it will not work.  I have received emails saying “check out your bill by logging into to your on...

Linzage by Visitor
  • 3492 Views
  • 55 replies
  • 28 Helpful

Moved from Sky to EETV, picture quality is bad e.g. channel 5 on demand

set up EE 500 broadband, and EETV. The picture quality is nothing like I had on Sky. The HD on demand channels are pretty bad. E.g Channel 5.EETV just doesn’t seem to have as clear a picture as I had on Sky - yes I was paying £9 a month for HD. But t...

Sooze27 by Visitor
  • 105 Views
  • 2 replies
  • 0 Helpful