28-12-2023 06:12 PM
I have a ‘wi-fi’ add on on my mobile account.
I can access WiFi on for example the London Underground, but whenever I try to join EE Wi-Fi anywhere else it doesn’t allow me to and ask me to pay for either a daily, weekly, or monthly pass.
What good is a EE Wi-Fi add on on my contract if I can’t seem to access any EE Wi-Fi anywhere?
Its actually bonkers when you think about it.
28-12-2023 08:01 PM
Not all location WiFi services are free. You are refering to EE WiFi boost service which will be an add-on to your mobile tariff;
https://ee.co.uk/help/mobile/manage-use/using-phone-features/how-do-i-access-wifi-coverage-boost
Are you an EE broadband customer.
Thanks
28-12-2023 08:13 PM
Thanks for the reply, but I’m still not clear.
The link you shared with me states that it gives me access to 150,000 Wi-Fi hotspots across the country.
Are these different to the EE Wi-Fi hotspots which I try but cant connect to without paying a fee?
29-12-2023 08:18 AM
This is what that WiFi Coverage Boost help page says:
If you're an EE pay monthly customer with a WiFi-enabled device, you can get WiFi on the London Underground and in 150,000 locations across the UK.
If your account is in arrears or has been classified as a bad debt the feature isn't available.
Chris