International Calls & Texts From the UK Making International calls & texts from the UK are always chargeable & are not included in any allowances. Some might mistakenly believe that they count towards roaming allowances but when in the UK you are not...
I have the £2.29 Roaming option as an inclusive element to my contract but have just purchased the £15/month deal for my upcoming trip to Canada. If I keep the £15-month deal for future trips to EU countries and Iceland, will the cost of roaming be c...
I want to upgrade my phone. I have tried logging into my EE perks account but it says my account has been deactivated as i didnt complete registering in the timeframe given. It now won't allow me to login or re-register. Can someone please help so I ...
Hi I've joined EE with a pay monthly SIM Only account and it's supposed to come with free Apple Music but I've had no information at all about how to add this. I've tried texting 150 but that hasn't added anything and there's nothing in MY EE which m...
I received an email explaining my by sport app on my account is changing please download and follow the process but it’s not working for me and I want to ensure I can still watch and. Have access please help!
I am trying to set up data roaming add on whilst in Australia and New Zealand however error message appears. please could you advise?
Dear Sir or madam：I would like to upgrade my mobile phone traffic package to what is shown in the image below, i.e. one month only wireless traffic package. Can I continue to use my current mobile number after the upgrade here? Or do I have to change...
Afternoon,I had a chat conversation to get a perks code added just after going SIM only on one line and upgrading the handset on the other in July. I've just had my bill through but the code hasn't been applied and I've been waiting in a chat window ...
I am trying to get the blue light card discount but I don’t have id or work email, sent a picture of the blue light card but it got rejected. Is there anything I can speak to or send instead?
Hi I'm not an EE Customer, but I've been advised I can buy an 50gb data sim which will also allow me to make international calls with an add on whilst I'm travelling in Canada. I can ind such a SIM deal. Can anyone please help with this. Thank you
I should have received a set of Samsung earbuds when I purchased my Samsung Z Flip 5 phone. I have spoken to 5 customer service agents and nobody has been able to help me with this matter. The process of getting to speak to customer services at EE ...
