SIM cards & Porting

Resolved! Should I resend my PAC

I am moving to EE, text them the porting details as the instructions said. Was told be done by 6pm 30/09/24 this has not happened, should I redo the process if not where should I contact for help and support

Sim card activation

Hi,I got my sim yesterday,got 20£ package for unlimited calls and messages but whenever I'm trying to call it says to update my credit.

Resolved! PAC CODE REVERSE

I accidentally made a switch to a different provider last night, Plan.Com (Presetige) and used the PAC Code to transfer the numbers over to the new contract. However, after realising what I had done, I no longer want the transfer to happen and want t...

Sim activation

I activated my replacement SIM yesterday afternoon (Sunday) and I still haven’t been reconnected more than 24 hrs later. Does it always take longer after the weekend? I have dusted the SIM and switched the phone on and off multiple times. I have a ...

Difficulties getting an eSIM

So I’ve tried adding an extra line to EE (SIM only) for which I chose the eSIM option so that I may get an email and download the eSIM instantly, just like this EE info page said, since I needed data immediately.I have had nothing but trouble doing t...

Not received text

Hi I transfer my Lyca number to EE for contact on 25th and I still haven’t receive a text , have turn my phone on and off for 5 times. Still the same thing and I don’t know what’s happening, I have called 150 and didn’t help aswell

Resolved! Driving me insane. Looking to move away from EE - basic things don't work.

I'm going to keep this simple, because I'm very close to just leaving this provider, after only just signing up. I purchased a new iPhone and plan, I provided my PAC from Three. Eventually received the phone, and activated it. I've been given an eSIM...

Resolved! Port

I am a three user. I have my pac . What should I do to port to ee

Switching to EE

I have recently switched to EE and have had a few issues with my old number being transferred. Now on my EE app it said my old number that I wanted to keep however in iPhone settings it still has the old EE temp number being used and comes up when I ...

Resolved! Micro sim to nano sim pay as you go

Hi, I need to get a new phone and the ones now take a nano sim, my current phone is a micro sim, I would like to keep my number, and I also want to stay on pay as you go without any deals, any idea how I can do this?Thanks

SIM cards & Porting

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