SIM cards & Porting

Resolved! Shifting from 3 to EE

Hi, looking for some advice ordered a sim only contract on 31st Jan, email received to confirm order number, and yet nothing received since. I was looking to port my number but have an important call next week. Now having a bit of a panic that I'm no...

Transfer from o2 to EE

I seem to have had a couple of missed calls from EE, but I can’t talk on the phone, and there doesn’t seem to be any kind of live chat option. Last week I placed an order for sim-free monthly package, to transfer me from rubbish o2 to EE. I did the ...

Resolved! My sim card hasn’t work. I called the company EE to change my previous number

I don’t know why after I requested to transfer my plan to my others number they blocked my number n I paid for that number 50£ I got receipt and everything please help me about this issue.many thanks

Resolved! Overseas on PAYG ESIM and bought a new phone, but unable to transfer ESIM

Hi All, i have moved overseas and just bought the new Iphone 16 Pro, tried transferring everything over to new phone.But my ESIM will not transfer over, is anyone been in this situation and able to help.I can't call the help number as it will be too ...

Resolved! How do I get live chat support

Hi, Ported my number from sky today can text but can’t make or receive calls. Do you know how I contact support? I texted 150 and they are going to call me back (which is not possible) or the app asks me to call them (which is inot possible) . Have ...

No signal

One week ago I changed from O2 to EE. I have had my SIM card for 3 days, but today I have no signal whatsoever. I can’t phone anyone and no one can phone me. I live in Lincoln UK. Can anyone advise please?

Resolved! Re: Lost my PUK code

HELP me with puk

Resolved! DO I NEED NEW SIM CARD AFTER UPGRADE

I have upgraded sim only plan, same 5g, just umlimited data, calls, texts. Do I keep same SIM card?

Resolved! Recycled phone number

Hi, Ive just been logged out of whatsapp, as i was using an old number for my whatsapp account i cant receive the 6 digit code to log back in. I still have the sim card, but Ive just found out that EE can recycle numbers so its being sent to someone ...

Resolved! Esim

So I've received the new Samsung s25 ultra yesterday but I'm not sure how to activate the esim. I haven't got a qr code and the email tells me to go onto the website but there isn't a link for the esim just a widget to link a device which I can't do ...

SIM cards & Porting

Forum Posts