SIM cards & Porting

Replacement Sim not activating

Hi, I ordered a replacement SIM card as my old one failed, i put the replacement one in my phone yesterday and it’s still not activated, on the letter i received with the sim it said that i don’t need to do anything to activate it and it should work ...

Resolved! eSim

Hi! I've recently left my old provider and purchased a 12-month sim only plan with EE.The order was processed and gave me the option of a sim card or an eSim (which I'd chose) and they said would be in the confirmation email I was sent for the order...

New number

I have recently upgraded my iPhone and kept the same number. However the number assigned to the phone is different to my transferred number. When facetiming it has the new number. How do I change this.

New sim only contract and new phone

Hi, i currently have an iPhone with a sim only contract with EE.i have ordered a new iPhone directly from Apple and upgraded my sim only contract with ee. The new phone arrives today and apparently the new sim in the next day or two. I’m obviously ke...

Sim isn’t working on new phone

Hello everyone, please I need help, I inserted my ee sim into my new phone and the network won’t show! I can’t even call them because I don’t have a sim. Please help.

Resolved! Pac

I want pac code to leave ee to vodaphone is there a text number I need access my iCloud

Resolved! How do I activate my new sim?

How do I activate my sim? I am only changing my sim as the previous one was an old one! no other changes have been made.

esim

hi, I'm a new customer coming from Vodafone, ordered a physical sim(new number as didn't want to port over) on Sat. got a call today from a guy in newcastle store, to check if everything was up and running ok. I said no as I've not received my s...

SIM card not arrived

I have ordered my sim car more than 10 days ago but still not arrived yet!! I am new customer who is moved from Vodafone to EE after 23 years but EE just disappointed me! The customer service couldn’t help and they said wait!!!!! If you have not rece...

Using Dual eSimm outside the UK

I'm of to the Caribbean soon Barbados has high call charges so I thought I would buy a $25 global eSim. However in the past (with just a UK esim) I have just switched my iPhone to airplane mode to avoid roaming charges.Ok so now if I have two eSims ...

SIM cards & Porting

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