SIM cards & Porting

The place to ask your questions about SIM cards for any device. and porting your number

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Replacement Simcard.

Ordered replacement sim card 2 weeks ago and still haven't received it. Esim not working either. Cannot get through via live chat or on the phone. Any ideas? Or can EE provide me with stamps? 

Scottwxm by Visitor
  • 474 Views
  • 1 replies
  • 0 Helpful

No service

Dear EE Customer Support,I recently joined EE over the phone, two days ago, with the expectation of receiving an eSIM. During the call, I provided my PAC number. Today was supposed to be the day my EE service became active, but I haven’t received any...

Resolved! BT to EE

Hi, first post here. Hoping things will settle down, but experience with transitioning to EE from BT so far has been a bit of a Curate’s Egg.Had Fibre 900, TV, and 2 SIMs with BT. TV was at end of contract and they wanted to inc the cost from £7 odd ...

Minkey1 by Star Contributor
  • 771 Views
  • 7 replies
  • 5 Helpful

Resolved! EE preloaded SIM in 4G router suddenly not working

I bought an unlimited SIM from Amazon last year that lasts until August 25 - no problems at all until this last week. Suddenly cannot send messages from social media apps on my phone, the content on them is not refreshed and suddenly my laptop is blo...

Rachlh by Investigator
  • 372 Views
  • 4 replies
  • 1 Helpful

Can’t text for pac code as I have a phone and watch on my account, also I’m keeping the number I’ve had with ee since 2013 and I’ve never needed a pac code for an upgrade before?