SIM cards & Porting

Resolved! PAC code

My EE contract recently finished and my partner has a phone on my account as a add-on so they've both ran out and we want to leave EE. I have switched companies and requested a PAC code to witch over. It worked for my number and I have been switched ...

Resolved! New EE contract. When do my allowances/billing start?

If i buy a new EE sim deal now but don't want to activate it or start using it for another month, is that possible?

Resolved! Kartu saya telah hilang

Please increase EE SIM capacity

I recently switched to EE from O2 and have encountered an issue with contact storage. My previous O2 SIM allowed me to store up to 250 contacts, but my new EE SIM is limited to just 150. This restriction prevents me from saving all my important conta...

Resolved! Sim card confusion

When trying to renew expired EE sim card I found some really good deals on MyEE but all say I'm adding a new line to my account. I cannot find any details of what this entails. Will I loose my existing number ? What happens to my existing number ? An...

Resolved! Change number

Resolved! How to reactivate sim?

Hi, i have not been using my sim for few months, now i am not receiving any texts or calls. I do not know if its deactivated, would like to talk to someone regarding this. Thanks

Resolved! Switching phone number

I would like to switch my number from three to ee

Phone number not been transferred

Joined EE from O2 around 2 weeks ago. Couldnt transfer my number myself so had a call with EE where I was told that they would cancel my old contract with O2 and transfer my old number to replace the new number that came with my new sim. I then got a...

Resolved! New sim card arriving after delivery of phone upgrade

I have upgraded my phone from the iPhone 14 Pro to the iPhone 16. The handset is arriving today, however there is a new sim being sent separately. Question is, do I need to use the new sim, or will my old sim work? Thanks