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SIM cards & Porting

The place to ask your questions about SIM cards for any device. and porting your number

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Resolved! iPad Data plan

Hello I have and IPad Air that eSIM only.i contacted EE and want £15 a month for 5gb data a month which I thought is excessive as I am a light user.I have seen in shops a preloaded EE sim with 120gb for around £45 however that’s a physical sim. But i...

AliG79 by • Visitor
  • 882 Views
  • 1 replies
  • 1 Helpful

Resolved! New Sim

So i got a replacement sim because my old sim was transferred electronically and deactivated my old sim, so i bought a new sim and it’s just arrived. it says on the package, that if it’s to replace a faulty SIM, just put it in and  it should work as ...

aff5n by • Investigator
  • 664 Views
  • 3 replies
  • 2 Helpful

Resolved! Download eSIM

The email advising how to download an esim doesnt show how to download and install.  Poor by ee

Rinney6 by • Explorer
  • 1125 Views
  • 2 replies
  • 1 Helpful

Resolved! Joined EE but have an iPhone Air

I signed up with EE via the website for an eSIM and it sort of implied I’d be emailed the eSIM as part of my order. However, this hasn’t happened. What’s worse, is that reading around online, it seems EE only send physical SIMs for new users, but my ...

Thespenny by • Investigator
  • 1358 Views
  • 7 replies
  • 3 Helpful

Resolved! New PAC/STAC Code

I would like to request a new PAC/STAC code for my mobile number [your number] because I want to switch/cancel my service. My previous code has expired or is no longer valid. Could you please provide me with a new code as soon as possible? Thank you ...

Resolved! How long for the PAC transfer to kick in?

Yesterday at 10 am I put the new EE Sim card into my wife’s phone. I made the one call from it to my phone as instructed. It is now 07:00 am the day after (Friday) - her phone number is STILL inactive. She’s freaking out and frankly I’m beginning to ...

Resolved! Puk code

My phone is sim is locked and I don’t even know my number. My elder brother just sent me the sim and now my sim is locked with Puk code and I have 9 attempts 

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