SIM cards & Porting

Sim help

I recently upgraded and got the new iPhone 13 and a sim came with it. I stupid put that in my new phone without realising my old sim in my old phone had already had the new plan upgraded onto it. Now both sims will not work and I’m not connected to E...

Accidentally asked for PAC Code but don’t intend to use it

Hi I was looking at checking how much was left on my old phone bill and forgot I just got this new one and I don’t want to end my contract with EE at all and I don’t plan to use the pac code so will this do anything to my account or will I just be bi...

Re: Switching to EE and keeping same number

i want swtich my number in ee

Broken SIM card while abroad

Hi, My sim card has been damadged while being abroad, I have no access to my number, can EE sent a replacement simcard to my home adress or can I use eSim - mind you my number is not working so I cannot get any codes or confirmation unless on diffre...

Number Change

I’ve had my number for years and get a lot of scam texts/calls. Can I just change my number with EE?

Old number

Hi everyone,I used to have an old UK mobile number which I moved through the years between different networks. I'm not even sure from which network originated.The number was last in use in 2021 on the EE network. I closed the account and the number i...

Transferring number

I’ve joined EE from Vodafone. I purchased the contract in a shop, and I gave them my PAC number so I could keep my number when I moved over to EE. As instructed I put my new SIM card into my phone when I got home and the staff member said it normally...

Resolved! is PAYG eSim option good for tourist or better to stick with plastic SIM?

IN regards to a previous topic (Suitable plan for visiting UK and Ireland for 3 weeks ) @Chris_B informed me my only suitable option was PAYG SIM.My wife and I use iphone 13's that are not locked to our current provider. I see on the PAYG page the o...

Resolved! STAC (But not keeping number)

Hello, My previous provider informed me that I need to inform EE of my STAC to cancel my previous mobile number. I have obtained a new number with EE and need to delete the old number soonest. How does this work? Thanks

Work phone SIM card not working - how do I get a replacement?

Hello, my work phone is with EE and the SIM card isn’t working. How do I get a replacement? EE customer services on the automated phone say that the number is not registered with them. How do I talk to a customer service representative? thanks

SIM cards & Porting

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