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PAC code error message when trying to port number to EE

Bhaigh
Explorer

Please be advised that if you are trying to port your number to EE from another provider using the online form, you will get an error message asking if PAC code is correct.

This is an EE error with this system and not an issue with your PAC code.

The PAC code is correct and will have activated your request to port your number, which usually takes 24 hours.

 

1 SOLUTION

Accepted Solutions
Leanne_T
EE Community Support Team

Hi @Bhaigh

Thanks for coming to the community and letting everyone know. 

Come back anytime 🙂

Leanne.

View solution in original post

3 REPLIES 3
Leanne_T
EE Community Support Team

Hi @Bhaigh

Thanks for coming to the community and letting everyone know. 

Come back anytime 🙂

Leanne.

Bhaigh
Explorer

Just to confirm for everyone, despite the PAC Code not working on the EE website and the subsequent error message, my number has transferred across from my old supplier in less than 24 hours. 👍

Leanne_T
EE Community Support Team

Thanks for letting us know this has now transferred @Bhaigh

Leanne 🙂