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SIM cards & Porting

The place to ask your questions about SIM cards for any device. and porting your number

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Number portability

BT has transferred me to EE and sent me 2 sims as family pack. I got PAC code 3 days back and did what the BT team told me.I spoke to EE customer service today and I was told that my BT number will be ported to EE sim today. Still waiting it to happe...

Atulvats by • Explorer
  • 747 Views
  • 3 replies
  • 1 Helpful

Resolved! Number not yet transferred

I have purchased a new contract sim with EE to switch over from o2. When i ordered the sim card i provided the PAC code to keep my number.I received the sim card on Wednesday and put the sim into my current phone at around 11am. I received a few text...

Resolved! sim cards

I am upgrading my phone. My existing phone has a micro sim. All the modern phones have nano sims. Although I have seen gadgets that can trim them - it is said not to do this as the thickness and size dimensions are different. I am eager to keep the e...

Joy82 by • Explorer
  • 830 Views
  • 3 replies
  • 4 Helpful

Updating Esim number

HiHave recently moved to EE, set up the esim on my phone on the number that came with sim card. I have now ported my old number over but it is still showing as the original number on my sim card manager settings. I have a Samsung Z Flip 4. What do I ...

CW007 by • Investigator
  • 1576 Views
  • 3 replies
  • 2 Helpful

Resolved! My Contract SIM has stopped working

For the past week I’ve had brief messages on my iPhone E saying No Sim Installed but today it’s fully packed in and I am unable to contact EE directly as a result.I have tried taking it out and cleaning it then restarted my phone but nothing has work...

Resolved! Puk number

Hello,I need to unlock my sim.I need my PUK number.I am using another phone.how do I go about it

New sim card

Anyone know why my new SIM card is letting me send text messages, use data or call. Esim doesn’t seem to work either just takes ages to activate. I believe the reason my new sim isn’t working is because I haven’t activated it yet but I can’t activate...

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