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SIM cards & Porting

The place to ask your questions about SIM cards for any device. and porting your number

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Sim not provisioned

So I set up my new phone and now my sim is saying not provisioned I can’t call to sort it out any help would be great thanks

Lisa8620 by • Explorer
  • 467 Views
  • 3 replies
  • 0 Helpful

e Sim with EE business

Hi I have just been given a iPhone 13 for work but don't want to carry around 2 phones as I have a personal phone with 3 and a number i have had for many years. Am I able to change the Physical EE sim in the new iPhone to an e sim and then drop in my...

Resolved! New SIM Woes

On Tuesday 8th June,I reported that my SIM card had an intermittent fault and I needed a new one. The operator said they would send me a new one, but DISCONNECTED my old sim at that time. I did not ask them to do this!On Wednesday 9th June my SIM sto...

LAM09 by • Investigator
  • 970 Views
  • 5 replies
  • 0 Helpful

Resolved! Lost SIM conversion to eSIM?

Hello,I am currently in Indonesia and unfortunately lost my SIM.Although I now have a local SIM I won’t be returning to the UK until next month.However, as many of my online accounts use 2FA, life has become increasingly difficult/impossible.Would it...

alamilla by • Visitor
  • 625 Views
  • 1 replies
  • 0 Helpful

Resolved! Number Transfer Status

I purchased a pay as you go sim and submitted my pac code to transfer my number, in the form to purchase the sim online. I now have the sim but my number has still not transferred. Is there a way I can check the transferr status?

Lu56 by • Explorer
  • 1379 Views
  • 3 replies
  • 1 Helpful

Resolved! OPPO Find X5 Pro - Sim Issue / Free Headphones query

Hi,I've just upgraded my phone to the Oppo Find X5 Pro and I've also receieved a new SIM card to put into it.  When I've opened up the phone itself I've found that I've been sent what appears to be a 'mini' SIM card rather than the 'Nano' sim card th...

MarkSolo by • Visitor
  • 717 Views
  • 1 replies
  • 1 Helpful

temporary number comes back to haunt me

Moved from BT to EE 3 weeks agoNew sim had a temp number whilst old number ported to eeall done within 24 hourssome txts still being sent on temp numbernot picking up contact details on some incoming txts 

JohnW47 by • Investigator
  • 1168 Views
  • 6 replies
  • 1 Helpful

Replacement Sim Not Working

Hi, I recently upgraded and transferred to a digital sim, however the phone was faulty and I have had a new one. I have also received a new sim, however it shows no service and is not receiving the SMS code.As I have no phone I cannot call anyone - w...

register

Hi, I'm trying to register my phone# but I'm unable due to the error below:Sorry, you can only associate a number for an EE Consumer or Small Business plan.If you're having trouble, call 150 from your EE phone. More ways to get in touch >

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