29-11-2022 02:51 PM
How do you recover your number when your credit card has expired a few months ago and want to recover the old number and log into account. When logging into account I want to update details and recover old number?
29-11-2022 03:04 PM
Hello @Sven5698 ,
Welcome to the community,
How long ago is it since you used the SIM card?
It may have gone into hibernation if it is a pay as you go SIM card:
After 273 days it will have been recycled and the number will be lost.
29-11-2022 04:20 PM
Hi thanks for the reply. Only October so a couple of months. Missed the text to update
29-11-2022 04:45 PM
It looks like I have now updated the CC. But now how do I set the following?
Select Network Provider
Add Data Plan
SM-DP+ Address
Activation Code
Confirmation Code
Do I need to call EE or can I self serve ?
29-11-2022 07:02 PM
Hi @Sven5698,
Welcome to the EE Community. 🙂
Which iPad do you have?
Are you using a physical SIM card or an embedded Apple SIM?
James