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SIM cards & Porting

The place to ask your questions about SIM cards for any device. and porting your number

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Your help please

Just wondered if anyone can help me. Im still using my sim card from  when it was orange.  Can anyone tell me how i will get a new one but keep the same number. Other companies have offered me more for the cost i am paying, I have never had any probl...

Tried to transfer to an esim for my new iphone

HiI’ve just tried to switch to an esim for my new iphone 14, I selected to set it up on my new phone but I don’t seem to be receiving any service and now I’ve lost service on my old phone. help would be much appreciated.

SamC by • Investigator
  • 616 Views
  • 2 replies
  • 1 Helpful

Esim

Hi, pls I need help, my sim is not activated, I did set up an esim by mistake 

Fatah by • Visitor
  • 399 Views
  • 1 replies
  • 0 Helpful

Phone number tranfer

I've had my number transferred to my new Pay Monthly SIM. Will I be out of a number when it gets transferred if my new one hasn't arrived yet?Thanks.

Benjamin3 by • Investigator
  • 668 Views
  • 3 replies
  • 0 Helpful

Resolved! stuggle to port number from old network

HI ... trying to port my number in, but EE are saying the EE number is not valid and should start 07.... the number is already pre-populated from my account and i have checked against the paperwork received with the sim and it matches - any ideas ?th...

orreokat by • Explorer
  • 953 Views
  • 3 replies
  • 1 Helpful

Can I use a normal phone sim in a router.

I’m looking at the 125GB 24 month plan for £31 with 1 smart benefit included. can I put this in a mobile router? im wanting to use it for iPads and laptops etc and my local EE shop says it’s a phone sim and wont work in a router.

Tradavang by • Investigator
  • 654 Views
  • 4 replies
  • 3 Helpful

How long until my SIM arrives?

I have signed up to a 25GB SIM plan, switching from O2 to EE, will I be sent a new SIM card? I included my PAC code in the application form so hopefully will be put straight on to my new number.Many thanks

Peds1105 by • Visitor
  • 444 Views
  • 1 replies
  • 2 Helpful

Sim activation

I can upgraded my Huawei phone to a Samsung S20 FE. Put the new SIM card into the phone and activated it on ee website as advised but it is not yet ready to use. My old phone is still working and the swap hasnt taken place for 3 days

C990888w by • Visitor
  • 502 Views
  • 2 replies
  • 2 Helpful
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