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SIM cards & Porting

The place to ask your questions about SIM cards for any device. and porting your number

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Phone number transfer

I got a iPhone 14, keeping my old number, how do I set up on phone I assume I have an eSIM. I didn't have an iPhone previously and it seems to want a QR code of some info. Like SM-DP + address etcWhere do I get these

Switch back to EE from o2

I left EE for O2 in the last 2 weeks. The network is terrible where I live so want to switch back. I’m within the cooling off period & have the PAC code but can I avoid another credit check to move back?my account still is showing I can upgrade so it...

Esim new iphone

Hi,I have just received the new IPhone 14 and want to take my esim from my iPhone 12 over to my new device. I have both devices still and my old phone is still active, what is the best way to do this? ThanksPaul

Wikey2021 by • Investigator
  • 479 Views
  • 1 replies
  • 2 Helpful

PUK code

How do I find my PUK code from the EE site; I'm logged into my account but can't find where to find the code; many thanks. 

AndyL43 by • Visitor
  • 1184 Views
  • 3 replies
  • 4 Helpful

Sim

Hi I have got a pac code from my sim provider as I am moving onto ee but I am abroad right now and I was wondering how long it would take for my ee sim to come and if it has arrived whilst I’m on holiday would it cut my current sim off as the number ...

Shaby1232 by • Investigator
  • 492 Views
  • 3 replies
  • 0 Helpful

New application

Hi I have applied SIM as a new with PAC services on Tuesday and tried to register at App. I could succeed to register my name and verification in step 1 and 2 but I cannot finalize the step 3 as I could not register with my number. How can I proceed ...

Kohei by • Investigator
  • 567 Views
  • 5 replies
  • 0 Helpful

Resolved! iPhone eSim leaving EE

Hi,I am finally out of contract and leaving EE. I have started the porting to my new provider. My question is:Will I need to do anything on the phone once porting is complete?Phone: Apple iPhone 13 Pro Max Thanks

Jmellis86 by • Valued Contributor
  • 1481 Views
  • 2 replies
  • 1 Helpful

Not registered on network

Hi  I got upgrade from EE, I’ve received my SIM card and insert it inside my Samsung phone and says not registered on network Could you please help me fix this 

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