SIM cards & Porting

US phone, UK SIM, not able to text or call

It did set up a new, local phone number with the SIM. Texts and calls to and from the US are not working. What am I doing wrong?

Old Number NOT Ported - Zero help from EE

I am disabled. Cannot speak. I was using 1 mth rolling £12 contract with Smarty/3 network but low data speed in my area. Switched to EE/BT for 5G speeds. I told Smarty I was moving. Requested a PAC. They sent it immediately. I applied for £37 pcm unl...

Port new number in and keep old number.

Hi, I have purchased an O2 number (with a PAC code) that I would like to use on my EE account instead of my current number. I'm on a sim-only contract with an eSIM, and I would also like to keep this number for a month or so until I have updated my p...

Karty sim

Nie mogę aktywności karty SIM

My SIM stopped working

My old SIM stopped working all of sudden, so I ordered a new SIM. However, the new SIM doesn't work either and it still shows NO SERVICE.

Resolved! Download esim using website and/or myEE app - PROBLEMS

Some time ago EE launched the facility to download esims without the need for a bit of paper by creating the QR code online. This feature has never worked properly. I created the QR code but it's invalid. I have called tech support and complained f...

Why is it so difficult to activate a simple replacement sim

I lost my sim card and i got a replacement sim card, the replacement card came and i wanted to activate it but it was asking for a number to send the security pin to, i used my friends number thinking it would just send the code and i would activate ...

Why so difficult to activate replacement sim?

Surely I can't be the first and only person to have experienced this: I lost my phone last week (sim only contract) so ordered a replacement sim. It arrives and to activate it I have to go to ee.co.uk/simpin. Fine. Now the completely backwards bit ab...

Number porting

Transferred from bt to ee on Friday apparently the process was started at 4.45pm friday have calls and texts but it still hasn’t transferred our old numbers still using the numbers the ee sims came with bt sims have now stopped working so missing cal...

Keep old number

Hi, start using ee win card but I did ask to keep my old number from previous company. I have email confirmed about my request but still number haven’t been changed. No idea what is going on and what do do next. Already 2 days gone and number has not...

SIM cards & Porting

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