Keep the number got wrong

xzelwifey
Visitor

‎01-12-2022 10:55 PM - last edited on ‎01-12-2022 11:16 PM by EE Community Moderator

On Sunday 27th November, I got ee sim with Samsung a53g, I was given mobile number . So I tried to port my lyca sim number. But till Wednesday 30/11/2022 the both my lyca and ee number is not working, so I went back to your office at queensgate where I was told the ee number they gave me earlier was in error, so he gave me another number, he did the keep my number, . ..but neither the lyca nor my ee is working. 

[mod edit: please do not post personal information such as phone numbers on the public board. Thanks!]

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Northerner
EE Community Star
EE Community Star

‎02-12-2022 08:02 AM

Hi @xzelwifey 

You'll need to go back to store. Your Lyca number maybe lost. Once your line is set up give EE CS a call on 150 to check the port of your Lyca number out.

Thanks 



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
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