SIM cards & Porting

Resolved! STAC (But not keeping number)

Hello, My previous provider informed me that I need to inform EE of my STAC to cancel my previous mobile number. I have obtained a new number with EE and need to delete the old number soonest. How does this work? Thanks

Work phone SIM card not working - how do I get a replacement?

Hello, my work phone is with EE and the SIM card isn’t working. How do I get a replacement? EE customer services on the automated phone say that the number is not registered with them. How do I talk to a customer service representative? thanks

Sim card broken, replacement not activated

Recently my sim card broke and i have had to get a new one. The guide on the EE website says that for a broken sim card all I have to do is order a new one and it will work automatically and doesn't need any further setting up.The replacement was del...

Resolved! Suitable plan for visiting UK and Ireland for 3 weeks

My wife and I will be arriving early June for 3 weeks visiting friends and family for 3 weeks. I did some research and I believe EE is considered to have the best network. We plan to get a couple of UK sims for our phones since New Zealand roaming ...

Confused on 20% off sim only offer

Awesome I am an existing customer I have a sim only contract and while logged in it says save up to 20% on a new plan. I also have a ee payg sim so was thinking I might upgrade that to a pay monthly sim. Hmmm then it says am not eligible for a secon...

New sim deal.i have just signed up to a £25 a month sim only deal.to which i wa

I have just signed up to a £25 a month sim only deal...for which I want to use in my new 5g device , they have said they are Not sending me a sim & will just upgrade my old one..they will have trouble as I lost it last year..so ee send me my sim I ha...

If i upgrade my phone do i automaticaly get a new sim

Resolved! Keep my number

I’m on a contract with EE at the moment and when it’s finished I want to go on payasyougo with EE how do I keep the same number?

How to reactivate my number?

Hello.Its been 2 years that I back to Brazil and I need to reactivate my phone number to receive WhatsApp Business Code, how I can do?During these years I didnt charge, maybe if I charge it will back again? ObrigadoThanks

Resolved! Dual sim

Hi just wondering if you can get two ee sim cards with the same number for use on two different phones

SIM cards & Porting

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