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SIM cards & Porting

The place to ask your questions about SIM cards for any device. and porting your number

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Resolved! SIM not provisioned

Hi, my SIM says sim not provisioned, I have tried to fix the issue by taking out sim and putting back in, switch aeroplane mode on and off and also restarting phone but getting no where, I cannot make calls, texts or receive calls, texts, I’m stuck a...

Katrina38 by • Investigator
  • 1090 Views
  • 2 replies
  • 2 Helpful

esim

Recently got the 14 pro and on transferring the date over, the esim prompt changed numbers over and stopped older sim from working but the data transfer did include apps etc so i reset the bnew phone to re-do the transfer and now there is no option f...

amber61 by • Visitor
  • 456 Views
  • 1 replies
  • 1 Helpful

Getting my number back!

Please help! I have had my mobile number for over 15 years and as my contact with EE ended as I was away I never received a pac code? So I currently don't have a mobile number as I am still abroad. Is there any way of buying my old number back when I...

Mobile transfer

I have to transfer my mobile from BT to EE.BT gave me a PAC, but the EE website doesn't recognise it. There seems to be no one I can talk to to sort out this very minor problem.Has anyone found a way?

Josted73 by • Visitor
  • 490 Views
  • 1 replies
  • 0 Helpful

QR code for eSim

I'm finally moving from an iphone 7 max to iphone 14 pro max this weekend. I want to transfer my current ee acount to the new phone which is esim. How do i get a QR code to transfer my account to the new phone (bought direct from apple)

adda by • Investigator
  • 9788 Views
  • 9 replies
  • 8 Helpful

Verification Codes

I ported my number over yesterday and it works fine but as im re-installing apps various banks/govt sites are sending me verification codes but they aren't coming through. Tried calling help line yesterday and was put through to level 2 but couldn't ...

Switch my phone number to EE

I would like to switch my phone number to EE with keeping my old number. But I am facing a problem when I put my EE number, I got this message: “please make sure you enter the right number start with 07”. But I have already done, and still the proble...

alsfri by • Explorer
  • 1100 Views
  • 6 replies
  • 0 Helpful

Upgrade plan only sim

Good evening, I am a customer EE and my deal expire în December I saw adv on Facebook about only sim 18.99 £ per month.,but when I am logging in my account doesn't appear show that is 23£ per month. Why I can't choose that deal cheaper.Thank you

Euu12 by • Visitor
  • 472 Views
  • 1 replies
  • 0 Helpful
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