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SIM cards & Porting

The place to ask your questions about SIM cards for any device. and porting your number

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Number not ported properly

Hi, my number ported over to EE yesterday, but for some reason it still shows the temp number I had on my iPhone rather than the number I ported. My EE account shows the correct number. I’ve reset my phone, and also switched iMessage and FT off and o...

Paul1313 by • Investigator
  • 2490 Views
  • 5 replies
  • 1 Helpful

buying new sim for new user

Hello,I just opened a new account on EE and was willing to buy a new sim card as I will visiting the UK for a whole month in a week.I could not find an option to buy a new number and sim online.whats the solution?

Can't receive messages

I transfered my number from Lyca to EE, I can call and receive, send messages, but not receive messages. I am waiting very important message and don't know what to do

Your help please

Just wondered if anyone can help me. Im still using my sim card from  when it was orange.  Can anyone tell me how i will get a new one but keep the same number. Other companies have offered me more for the cost i am paying, I have never had any probl...

Tried to transfer to an esim for my new iphone

HiI’ve just tried to switch to an esim for my new iphone 14, I selected to set it up on my new phone but I don’t seem to be receiving any service and now I’ve lost service on my old phone. help would be much appreciated.

SamC by • Investigator
  • 460 Views
  • 2 replies
  • 1 Helpful

Esim

Hi, pls I need help, my sim is not activated, I did set up an esim by mistake 

Fatah by • Visitor
  • 306 Views
  • 1 replies
  • 0 Helpful

Phone number tranfer

I've had my number transferred to my new Pay Monthly SIM. Will I be out of a number when it gets transferred if my new one hasn't arrived yet?Thanks.

Benjamin3 by • Investigator
  • 499 Views
  • 3 replies
  • 0 Helpful

Resolved! stuggle to port number from old network

HI ... trying to port my number in, but EE are saying the EE number is not valid and should start 07.... the number is already pre-populated from my account and i have checked against the paperwork received with the sim and it matches - any ideas ?th...

orreokat by • Explorer
  • 773 Views
  • 3 replies
  • 1 Helpful
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