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SIM cards & Porting

The place to ask your questions about SIM cards for any device. and porting your number

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Sim

Hi I have got a pac code from my sim provider as I am moving onto ee but I am abroad right now and I was wondering how long it would take for my ee sim to come and if it has arrived whilst I’m on holiday would it cut my current sim off as the number ...

Shaby1232 by • Investigator
  • 381 Views
  • 3 replies
  • 0 Helpful

New application

Hi I have applied SIM as a new with PAC services on Tuesday and tried to register at App. I could succeed to register my name and verification in step 1 and 2 but I cannot finalize the step 3 as I could not register with my number. How can I proceed ...

Kohei by • Investigator
  • 391 Views
  • 5 replies
  • 0 Helpful

Resolved! iPhone eSim leaving EE

Hi,I am finally out of contract and leaving EE. I have started the porting to my new provider. My question is:Will I need to do anything on the phone once porting is complete?Phone: Apple iPhone 13 Pro Max Thanks

Jmellis86 by • Valued Contributor
  • 1292 Views
  • 2 replies
  • 1 Helpful

Not registered on network

Hi  I got upgrade from EE, I’ve received my SIM card and insert it inside my Samsung phone and says not registered on network Could you please help me fix this 

SIM card

Hi there my sister lost her phone , she received today a new phone with out a sim , because she works in NHS she told me to contact on her behalf Any help 

Alex4052 by • Investigator
  • 313 Views
  • 1 replies
  • 1 Helpful

Can't get a PAC code or remove add ons

I have been calling 150 daily to try and remove a roaming add on I only wanted for 1 month and to also get a PAC code so I can leave. When I try and do either of these things via text or online, I get an error message. I can't get through on 150 and ...

GemmaG1 by • Visitor
  • 535 Views
  • 1 replies
  • 2 Helpful

Why does manual port take so long?

Moving from BT to EE should have ported last Friday - didn’t happen, Saturday spoke to 150 who tried to contact the team but couldn’t get through so emailed on my behalf but believed I would port after the weekend- hasn’t happened yet. Spoke to 150 t...

Steve18o by • Explorer
  • 685 Views
  • 2 replies
  • 1 Helpful

Sim card not working

Today at 27.09 my sim card has been not working  I m far from london and nead upgrade sim card by internet  Mobile +xxxxxxxxxxxx Can you help me xxxxxxxxxxxxxxxxx@xxxxx.xxx [Mod edit: Please do not post personal information on the public board. Thank...

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