SIM cards & Porting

Physical sim deactivated and e-sim not working

HiI tried to activate my e-sim today and it downloaded the e-sim and added it to data plan But  my physical sim was  deactivated.before I could activate my e-sim. hence when i try to activate my e-sim I don’t get the  code .i m not able to use my pho...

SIM swap?

I have an essential device SIM in a tablet that my daughter uses. She has WhatsApp on it to talk to friends and family. Is there any way of using the SIM in a phone so she'll keep the same number but also use it for normal phone calls/texting? Will I...

Broken Sim - replacement

Himy SIM card is broken and I need a replacement. How can I get a new one sent out to me? Thanks

Transfer number from three

I’ve received my new ee sim but my number isn’t working how do I get that ported over ? I’ve entered my PAC but still no number 

I’ve just pute new SIM card in my phone what do i do next

Scam

hi. I have been cheated and want to cancel my contract. I ordered a 200gb package and I got 125gb thank you for such a scam  not renewing my contract, I do not agree to it because I was deceived

Sim locked

Forgotten PIN number for sim

Mobile number

My mobile number has not been transferred to my new sim

Credit

My account is in credit however I have now moved to tesco mobile. How do I claim this money back? I have rang the number it says but isnt an option for this due to not being an ee customer anymore. 

Sim failure

I am getting a message telling me sim failure, it was fine earlier anyone experiencing the same