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SIM cards & Porting

The place to ask your questions about SIM cards for any device. and porting your number

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New SIM - must it be used?

My 89 yo Mum had a PAYG ee account for many years. She only uses a very basic phone for calls and very occasional texts. She was pursuaded to take out a 24 month £10 per month contract, which is probably fine as she was beginning to forget to top up ...

Wendyel24 by • Investigator
  • 646 Views
  • 7 replies
  • 5 Helpful

Hello - new phone trying to keep number

Hi therei ordered a new phone online from EE on Thursday and whilst entering my details online It asked if I had a PAC code so I text O2 and popped that on my details form when ordering the phone has come (Saturday Am )  and managed to get all set up...

Resolved! Phone Number

I would like to remove/block a phone number completely from my account and deactivate it as the sim was lost and i will feel more confortable if the number was deactivated completely. I hope you understand my situation and will be able to help. Any h...

NEW SIM

This has been an extremely frustrating experience for me. So, on 02/12/2022 I ordered a new sim for my girlfriends new phone as part of her Christmas present. It is currently 16/12/2022 and still have not received the sim or even any tracking data to...

TomK6699 by • Visitor
  • 407 Views
  • 1 replies
  • 1 Helpful

PAC still not working after nearly 3 weeks.

I'll lay the story down;Bought a second phone on my account for a family member on the 29th of November. When ordering it I had entered the PAC code from Vodafone and it all went through and was bought.Phone arrives with the number from EE on it and ...

Resolved! No sim card

Hello, I hope someone can help me resolve this issue.about 10 days ago I took out a additional contract with ee for my daughter’s phone. I never received a SIM card for the new contract. I messaged ee about getting another SIM card sent out which the...

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