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SIM cards & Porting

The place to ask your questions about SIM cards for any device. and porting your number

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Resolved! Sim card

Ordered new sim card from EE transferring from BT. Delivery was supposed to be on saturday  3/12/22 by DPD  -never arrived. DPD have now said they have lost it & to contact EE customer service, Tried this for a while but stuck in queue for ever. So E...

PAC code doesn’t work

Hi,The PAC code I received from 3 doesn’t seem to work. It’s comes up with ‘Please make sure you enter the right code. Your PAC will look like ABC123456. Your STAC will look like 123456ABC’the 3 code starts with HTG 

Pac

I have a PAC code to switch to EE but couldn’t get access while calling 150 keeping saying busy for some days now please help on this ASAP

Kolgab by • Explorer
  • 490 Views
  • 4 replies
  • 3 Helpful

Resolved! moving from vodaphone to EE

I see loads of post with similar questions, but no answer to the issue. I've been to the EE shop they tell me I have phone. I phone, that tells me use the website. I come to the website there's just a list of people asking the same question. I'm wond...

yasmin65 by • Visitor
  • 545 Views
  • 1 replies
  • 2 Helpful

Cancellation

Hi, I bought EE sim from a local store and have been using it with top-up packs for data, text and call. But I won't use the sim anymore next month, so how can I cancel it? Thank you.

Osato by • Investigator
  • 879 Views
  • 9 replies
  • 4 Helpful

International sim

I can’t get access to my EE app to view my data usage.i have moved to Australia, im in a 2 year contact with EE. Is it charging me to call people in the UK or australia ? People in Australia can’t contact me because it’s a UK NUMBER ( +44 ) can I cha...

No signal after Esim download

Hi all,recieved my iPhone 14 pro and new SIM card today. Our new sim in and all seemed well, had signal & old phone stopped working & lost signal. I then accidentally deleted the Esim profile. I went onto EE app and downloaded new Esim profile and se...

Resolved! Esim Activation while outside UK

I want to activate an esim while aboardHowever i do not have my physical sim card. (it was lost)However, I need a working EE mobile number to receive the security code.Question can EE activate the esim if I phone the EE support.I have the IMEI number...

BryanUK by • Explorer
  • 3302 Views
  • 3 replies
  • 1 Helpful
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