Lost sim

Stacey-Lee · ‎19-02-2023

Hi

Lost my card while in South Africa. What is the process with getting a knew one and keeping the same number?

XRaySpeX · ‎19-02-2023

You need to call CS to report the loss & they will block it & send you a replacement SIM to your registered UK addy.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

Stacey-Lee · ‎19-02-2023

What number?

Sent from my iPhone

Schockwave · ‎19-02-2023

@Stacey-Lee , here is the number:

https://ee.co.uk/contact-ee/account-billing/mobile

If you have something like Skype you can do so for free.

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using web based app or another phone: +44 800 079 8586 or +44 800 956 6000.